Does Avaya pay their employees well?

According to anonymously submitted Glassdoor reviews, Avaya employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Avaya. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at Avaya?

47% of Avaya employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Avaya 3.6 out of 5 for work life balance, 3.4 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Avaya?

Software Engineer (201) , Senior Software Engineer (149) , Senior Manager (84) , Manager (79) , Project Manager (78) , Sales Engineer (57) , Director (56) , Account Manager (52) , Technical Support Engineer (46) , Sales (42) , Member Of Technical Staff (30) , Engineer (27) , Systems Engineer (27) , Software Engineer III (25) , Territory Account Manager (25)

What are the pros of working at Avaya according to real employee reviews?

"Great people and a few left that came from the original spin from AT&T to Lucent to Avaya." ((in 363 reviews)); "Good work life balance and space for learning" ((in 236 reviews)); "good benefits and tax saving policies" ((in 152 reviews)); "Good pay and group of very talented and dedicated employees." ((in 151 reviews)); "The salaries are good and when they do pay bonuses they are good." ((in 143 reviews))

What are the cons of working at Avaya according to real employee reviews?

"Management is poor and one sided decisions" ((in 214 reviews)); "constant outsourcing and layoffs." ((in 156 reviews)); "Poor leadership!" ((in 116 reviews)); "No bonus given despite your salary break up giving you hopes of the same" ((in 66 reviews)); "Poor upper management, flaky strategies" ((in 62 reviews))

What are employees saying about Avaya layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Avaya layoffs and their outlook for job security at Avaya in 2026.

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Avaya

Avaya reviews

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3.3

47% would recommend to a friend

(3,580 total reviews)

Alan Masarek

46% approve of CEO

30% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.6

Work/Life balance

3.4

Culture & values

3.4

Compensation and benefits

2.8

Senior management

2.8

Career opportunities

Avaya has an employee rating of 3.3 out of 5 stars, based on 3,580 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Avaya employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

4K reviews

2.0

Aug 27, 2025

Rudderless

Software engineer

Recommend

CEO approval

Business Outlook

Pros

I have None at this time.

Cons

They don’t seem to have direction.

4.0

Aug 27, 2025

Good Performance, Needs More Cloud-First Features

Technical support specialist

Recommend

CEO approval

Business Outlook

Pros

Avaya is still one of the top players in enterprise contact center solutions (AEP, POM, CM, etc.). In regions like Middle East, India, and APAC, Avaya continues to dominate contact center solutions.

Cons

Avaya’s cloud solutions are not as strong or widely adopted as competitors. If you stay only on Avaya, you may face fewer opportunities in the next 5–7 years as more enterprises switch to cloud-first platforms.

3.0

Aug 21, 2025

Good

Engineering manager

Recommend

CEO approval

Business Outlook

Pros

Good place to work. Employee friendly.

Cons

Troubled with finance. Going through changes.

Viewing 70 - 72 of 3,580 Reviews

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Remote

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Rudderless

Good Performance, Needs More Cloud-First Features

Good

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