Avaya reviews

3.3

47% would recommend to a friend

(3,579 total reviews)
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Alan Masarek

46% approve of CEO

30% positive business outlook

Avaya has an employee rating of 3.3 out of 5 stars, based on 3,579 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Avaya employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

4K reviews
2.0
Feb 22, 2016
Recommend
CEO approval
Business Outlook

Pros

- Employees are committed and capable - Opportunity to be part of a truly global operation - Large (but declining) customer base - Many and diverse programs in which to work and grow

Cons

In February 2016, Moody's downgraded Avaya to Caa1: "The downgrade was driven by continued declines in performance as well as concerns about the sustainability of the current capital structure including its ability to refinance $600 million of debt maturing in 2017. " Avaya was one of the last, leveraged buy-outs. The purchasers saddled us with an enormous debt, which the company has struggled to repay on an interest-only basis. A policy of kicking the can down the road has made restructuring all but inevitable. Other cons: - Virtual office status revoked for all US employees - Frequent rounds of layoffs, including up to one third of staff recently in the Ottawa office - Anual 401K contribution works out to about $600 for many this year

1.0
Feb 16, 2016
Recommend
CEO approval
Business Outlook

Pros

Flexible working arrangements are available for some employees. Discretionary Time Off (DTO, sometimes referred to as "Unlimited Vacation") can be great for some employees (depends on management).

Cons

Benefits: No raises (including cost of living adjustments). Junk bonuses (unless if you're the CEO, or a member of the C-Suite). Health insurance costs increasing, while benefits decrease. 401k match is a joke (for Fiscal 2015, Avaya employees who contributed >=5% of their pay throughout the year will receive a match of 0.625% of their salary). That isn't a typo, your match will be just a tad more than six tenths of one percent. Make $100k per year, and contribute $10,000 to your 401k? You'll get a handsome $625 employer contribution to your 401k. When I started with the company, I was told my target bonus was 17% of my base salary. Pretty solid I thought! Then the company had a pretty good year (all things considered in 2015) and I received a good performance review. So I figured for sure I would get a nice bonus close to my target percentage. Not so. My bonus for the second half of FY2015 should have been 8.5% (17%/2), but ended up being 1.6%. No explanation was provided, except that I should be happy with getting a fraction of my bonus - I guess in the past they used to give employees sub-$100 bonuses. I asked them "Why not lure new hires with a 30% target bonus or a 50% target bonus if the company has no intentions of ever paying close to target bonus", to which of course they had no response. There are no opportunities for advancement. You're stuck wherever you got in the door. Don't expect a raise, a significant bonus, or the ability to advance through the ranks. I know someone who was promoted to a higher position, and they refused to pay her the "Minimum Salary" for that position, because they said the increase would have been too high as a percentage of her income. So much for "minimum salary". When you add all these things together, you find that you are worse off every year you work for the company. If you hire in at say $100,000/year, and five years later you're still making $100,000/year, but with higher benefit costs and lower coverages, you're falling behind (considering inflation). There is literally no motivation to work hard - if you work hard, your pay will be the same, your bonus will be the same, and your chances for advancement/not getting laid off will be the same. For all of these reasons, you'll find many employees to be "zombie" employees. They don't really care. They're just collecting a paycheck. Outside of benefits, you'll find incompetent managers (including executives) who just ramble different sayings and talking points without offering anything of substance. My management team mostly ignores me, which is good in ways/bad in others. They'll ask me to complete tasks/reports, to only never read them (I have confirmed with them that they haven't read them). Sometimes it feels as if you're polishing brass on the titanic as it's sinking.

Viewing 43 - 45 of 3,579 Reviews

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