Avaya reviews

3.3

47% would recommend to a friend

(3,579 total reviews)
avatar

Alan Masarek

46% approve of CEO

30% positive business outlook

Avaya has an employee rating of 3.3 out of 5 stars, based on 3,579 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Avaya employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

4K reviews
5.0
Dec 11, 2025
Recommend
CEO approval
Business Outlook

Pros

• Strong enterprise reputation and trusted by major global brands • Flexible deployment options (Cloud, On-Prem, Hybrid) • Industry-leading voice reliability and uptime • Growing investment in AI, digital, and orchestration • Clear vision for next-gen customer experience (Infinity platform) • Loyal customer base with deep partnership roots • Skilled engineering teams committed to modernization • Broad integration ecosystem • Strong strategic pillars guiding the future • Bright long-term product outlook

Cons

• Legacy complexity can slow modernization • Market perception lags behind actual product progress

3.0
Dec 9, 2025

Heavy Workload

Recommend
CEO approval
Business Outlook

Pros

Good Sales Teams to partner with Remote Working

Cons

Long hours Lots of deals Limited backup coverage Hard to get pay increase

Viewing 34 - 36 of 3,579 Reviews

Glassdoor has 4,090 Avaya reviews submitted anonymously by Avaya employees. Read employee reviews and ratings on Glassdoor to decide if Avaya is right for you.