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      Avaya

      Is this your company?

      Avaya reviews

      3.3

      47% would recommend to a friend

      (3,580 total reviews)
      avatar

      Alan Masarek

      46% approve of CEO

      30% positive business outlook

      Ratings by category

      3.7

      Diversity & inclusion

      3.6

      Work/Life balance

      3.4

      Culture & values

      3.4

      Compensation and benefits

      2.8

      Senior management

      2.8

      Career opportunities

      Avaya has an employee rating of 3.3 out of 5 stars, based on 3,580 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Avaya employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      4K reviews
      2.0
      Oct 29, 2008

      In R&D, beware

      Software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      The pay is good for as long as your job remains in-country. The pace is mostly reasonable, but it can suddenly change due to what often looks like the whim of upper management - it may be more structured, but it does not appear to be so.

      Cons

      R&D jobs are moving offshore faster than you can blink, and the quality of the (replacement) labor is so low as to be immeasurable. For people still working in R&D, the pressures continue to mount - and the pool of talent is shrinking rapidly.

      4.0
      Oct 29, 2008

      Avaya, an average place to work, with opportunities for improvement.

      Implementation team member
      Recommend
      CEO approval
      Business Outlook

      Pros

      The company is changing with the times. Going private was a great move for Avaya. The uncertainty of the stock market does not seem to be as scary since we don't see the ups and downs of the market on a daily basis.

      Cons

      The company is changing with the times, sometimes too much. Since we are not public, and don't get regular reports on our financial performance, it is sometimes hard to tell how we are doing as a company. When outsourcing some of our call center activities, it leaves the feeling that the company is looking to get as lean as possible, to show a greater profit to be made available for a quick sale.

      2.0
      Oct 27, 2008

      There might be a good job there, but you'd be lucky to find it

      Tier iii maintenance
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good technology, leadership in the industry, especially call center. They have good research and development, and very solid products in many areas. The benefits package is as good as any place that I've seen, and I think the pay scale matches most of the industry. Now that Silver Lake Partners has purchased Avaya it isn't at the mercy (as much) of shareholders and the stock market.

      Cons

      Big company problems, lots of bureaucracy, still mired in old school thinking in many ways... it was the Dilbert cube farm when I left, with some really poor mid level management (seemed out of touch, just trying to hang on until retirement).

      Viewing 3532 - 3534 of 3,580 Reviews
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      Glassdoor has 4,091 Avaya reviews submitted anonymously by Avaya employees. Read employee reviews and ratings on Glassdoor to decide if Avaya is right for you.