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      Avaya

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      3.3

      47% would recommend to a friend

      (3,580 total reviews)
      avatar

      Alan Masarek

      46% approve of CEO

      30% positive business outlook

      Ratings by category

      3.7

      Diversity & inclusion

      3.6

      Work/Life balance

      3.4

      Culture & values

      3.4

      Compensation and benefits

      2.8

      Senior management

      2.8

      Career opportunities

      Avaya has an employee rating of 3.3 out of 5 stars, based on 3,580 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Avaya employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      4K reviews
      2.0
      Nov 3, 2008

      Avaya...does anyone care about them anymore?

      Product management director
      Recommend
      CEO approval
      Business Outlook

      Pros

      Now that they are private, I can't think of a reason. It is a very difficult and mediocre place to work.

      Cons

      The ship is rudderless and senior management seems to be the only ones who don't know it. I don't think anyone in senior management has noticed that people just don't show up for work anymore. They were reasonably upbeat -- but suspicious -- when the company went private but the former management team has been largely removed and replaced with people who haven't had time to find out where the bathroom is -- let alone leading the company forward. It is an environment where they are cutting their way to making the numbers.

      2.0
      Oct 30, 2008

      Avaya needs help.

      Service assurance engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      You don't have to be very good at what you do. Avaya is a place where you can work (or not work) as much as you want as long as you are there the required number of hours per day. It's almost impossible to get fired, especially if you are one of the union workers. You can treat customers as badly as you like, ignore their issues and provide incompetent services and not have to worry about getting fired.

      Cons

      Management is focused on sales and not product development or personal development. Raises will not keep pace with inflation and you will never see any bonuses, even if they are promised. You will be surrounded by a bunch of people who hate their jobs which will translate into poor job performance thus making everyone's job even harder. There will be practically no training opportunities.

      2.0
      Oct 29, 2008

      Avaya -- end of the road

      Mts1
      Recommend
      CEO approval
      Business Outlook

      Pros

      As a engineer, don't work there if you haven't join it.

      Cons

      Avaya is full of "old" engineers (working there over 15, 20, or event 30 years). They never ever want any change, refuse to accept any new stuff, They know nothing except some very specific stuff only used inside the company. They are just mediocre engineers but think themselves as great Bell Lab scientists. I was laid off by Avaya in my second year long time ago, when I look back now, I feel I am so lucky to be laid off and didn't become one of those old Avayaers.

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      Glassdoor has 4,091 Avaya reviews submitted anonymously by Avaya employees. Read employee reviews and ratings on Glassdoor to decide if Avaya is right for you.