Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Avaya

      Is this your company?

      Avaya reviews

      3.3

      46% would recommend to a friend

      (3,581 total reviews)
      avatar

      Alan Masarek

      45% approve of CEO

      30% positive business outlook

      Ratings by category

      3.7

      Diversity & inclusion

      3.6

      Work/Life balance

      3.4

      Culture & values

      3.4

      Compensation and benefits

      2.8

      Senior management

      2.8

      Career opportunities

      Avaya has an employee rating of 3.3 out of 5 stars, based on 3,581 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Avaya employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      4K reviews
      2.0
      Nov 12, 2008

      Great company, great products/services but with senior executives unwilling to make decisions.

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Opportunity to work on new technology products and services. Ample chances to work with senior managment (e.g., VP, Sr. VP levels)

      Cons

      Business owners short term strategy of downsizing and outsourcing key functions (R&D, market research, sales, technical support...) to raise funds to pay debt Command and control management style used by the top executives and their direct reports = micro-managment is the norm. Execution of specific orders are valued by management. Initiative and innovation is not rewarded. No decisions are made without review and approval up through the Executive Council manager (e.g. CMO)

      4.0
      Nov 10, 2008

      Avaya, still a great place to work.

      Software test engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Avaya is a great place to work. They provide a diverse range of positions suitable for almost any career point. The health care benefits are very good, including 401K and pension plans. Lots of internal training is available, including off site courses. They have always done a good job of building morale and team work through company "unwinders" and off site team building activities. Avaya is a well recognized name that delivers a solid product line. I would not hesitate to work for them again if another opportunity presented itself in the future.

      Cons

      Just like any large company, Avaya has always seemed to be top heavy with management. Most of the middle managers are good, but new directors come and go, each bringing their own management style, some good and some just lousy.

      2.0
      Nov 6, 2008

      Good pay, great for telecommuting, limited opportunities for promotion and advancement

      Senior manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good pay relative to other companies. Management is very good about letting people work from home. Good medical benefits and generous vacation package

      Cons

      Very difficult to get promoted. Unless you have an advocate pushing for you, you are on your own. VP's often have no real understanding of projects they manage. Work gets delegated down until ultimately only the folks at Manager and Senior Manager level are the ones getting anything done. The company has gone through massive layoffs over the past 2 years and there are reorg's every 6 months. It is impossible to feel that there is any job security in an environment like this.

      Viewing 3523 - 3525 of 3,581 Reviews
      Related searches: Avaya jobs | Avaya salaries | Avaya benefits | Avaya interviews
      ReviewsAvaya reviews

      Glassdoor has 4,092 Avaya reviews submitted anonymously by Avaya employees. Read employee reviews and ratings on Glassdoor to decide if Avaya is right for you.