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      Avaya

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      Avaya reviews

      3.3

      46% would recommend to a friend

      (3,581 total reviews)
      avatar

      Alan Masarek

      45% approve of CEO

      30% positive business outlook

      Ratings by category

      3.7

      Diversity & inclusion

      3.6

      Work/Life balance

      3.4

      Culture & values

      3.4

      Compensation and benefits

      2.8

      Senior management

      2.8

      Career opportunities

      Avaya has an employee rating of 3.3 out of 5 stars, based on 3,581 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Avaya employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      4K reviews
      5.0
      Nov 25, 2008

      Awesome employer!!!!

      systems support specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Its just a good company. The pay is fair and balanced and the benefits can not be beat! This is the best employer I have had so far and I intend to continue working for them for as long as I can.

      Cons

      The union and their regulations are a little tricky to get used to, but once you are over that its all down hill from there.

      3.0
      Nov 25, 2008

      Great pay, but job stability is only for those that work outside the U.S.

      Distinguished member of technical staff
      Recommend
      CEO approval
      Business Outlook

      Pros

      After 8 years of downsizing, the remaining U.S. people are truly some of the best around. The U.S. technical employee pay is very good and the employees are motivated to achieve results. There is a good sharing of ideas among different organizational groups. The U.S. technical management is experienced and incented to achieve strong results.

      Cons

      Avaya is now rapidly shifting the technical work offshore to lower the cost of R&D. If you work in the U.S., expect to see your coworkers vanish and prepare to say goodbye yourself.

      2.0
      Nov 24, 2008

      Good Company With Too Much Emphasis on Management

      Member of technical staff
      Recommend
      CEO approval
      Business Outlook

      Pros

      Avaya is a good employer when it comes to opportunities requiring your existing skillsets as well as the ability to learn new and expand existing skillsets. The technical community tends to be top-notch and Avaya products and services are generally the best in the business. Avaya has a large amount of intellectual property (e.g. patents) and the potential to submit patents for the company and be rewarded with a bonus for doing so. The benefits are good too, with descent healthcare and vacation benefits.

      Cons

      Promotions: There are generally no promotions above the MTS level at Avaya. Promotions to DMTS are extremely rare, but it means beyond exceptional performance YoY for at least 5 years in a row. In ten years, I have seen only 1 person earn a promotion to CMTS and 2 earn DMTS. Also: there are also two pay plans. Be careful when changing between the two because the DMTS can be easily lost when going back and forth between the same pay grade in the "Management Pay Plan" (MGR) and the "Techncial Pay Plan" (MTS/DMTS). Politics: I would compare the politics at Avaya to that of the U.S. Congress. It is extremely political and your success or failure rests upon your ability to navigate the political waters. It is very doable, but it takes a certain savvy as well as a certain type of personality.

      Viewing 3517 - 3519 of 3,581 Reviews
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      Glassdoor has 4,092 Avaya reviews submitted anonymously by Avaya employees. Read employee reviews and ratings on Glassdoor to decide if Avaya is right for you.