Avaya reviews

Promotions: There are generally no promotions above the MTS level at Avaya. Promotions to DMTS are extremely rare, but it means beyond exceptional performance YoY for at least 5 years in a row. In ten years, I have seen only 1 person earn a promotion to CMTS and 2 earn DMTS. Also: there are also two pay plans. Be careful when changing between the two because the DMTS can be easily lost when going back and forth between the same pay grade in the "Management Pay Plan" (MGR) and the "Techncial Pay Plan" (MTS/DMTS). Politics: I would compare the politics at Avaya to that of the U.S. Congress. It is extremely political and your success or failure rests upon your ability to navigate the political waters. It is very doable, but it takes a certain savvy as well as a certain type of personality.

The company has caught on the (false) notion that work can get done faster and cheaper by outsourcing and employing more people in other parts of the world. The folks who make these decisions sometimes forget that what made Avaya successful in the past is recruitment of technical talent in the U.S. and the geographical proximity of technical people when working on product development. The two main problems with outsourcing in Avaya are the lack of technical expertise by the folks hired in other countries, and time zone differences. It makes it very slow to coordinate projects that span across multiple time zones. At some point in the future, the company will have to make a decision on either to consolidate its remaining R&D force in couple of key locations (U.S. and Europe) and give up outsourcing to cheap labor, or outsource its R&D entirely.