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      Avaya

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      Avaya reviews

      3.3

      46% would recommend to a friend

      (3,582 total reviews)
      avatar

      Alan Masarek

      45% approve of CEO

      29% positive business outlook

      Ratings by category

      3.7

      Diversity & inclusion

      3.6

      Work/Life balance

      3.4

      Culture & values

      3.4

      Compensation and benefits

      2.8

      Senior management

      2.8

      Career opportunities

      Avaya has an employee rating of 3.3 out of 5 stars, based on 3,582 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Avaya employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      4K reviews
      3.0
      Feb 3, 2009

      Trying to change from the old AT&T mindset is proving difficult.

      Advanced solutions architect (consultant)
      Recommend
      CEO approval
      Business Outlook

      Pros

      PBX market leader. Reasonable benefits. Supportive of working at home. Good percentage of technical co-workers are high quality individuals.

      Cons

      Bloated middle management with little effective policy control. Rampant cronyism and promotion rarely based on performance. Different sections of the company are siloed thiefdoms that don't cooperate or communicate. Company employee intranet websites are a complete mess. The XMS expense system, and the eProject timesheet web page is torturous. Corporate expense policies are unrealistically low-balled (daily meals $30/day, cell phone $40/mo - the list is endless.) I'd guess typical salaries are around the 50th percentile. i.e. You can do a lot better elsewhere.

      3.0
      Jan 29, 2009

      Great place to work if you are looking for a moment to coast in your career

      Member of technical staff
      Recommend
      CEO approval
      Business Outlook

      Pros

      If you need a break in your career and wish to coast for a while, this is a good place to do that ... likely if you have family / external responsibilities. It is TOO EAST to fly under-the-radar at this company and expectations are quite low. Quality-of-life experience outside the office is generally high.

      Cons

      VERY low output expectations (although quality expectations are high). Skills likely to get rusty as technologies in use are often outdated and not leading-edge.

      4.0
      Jan 8, 2009

      I work because I have to provide for my family

      Engagement specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Avaya is a quality driven company that continues to hire personnel with good records and communication skills. It provides the opportunity to work from home and use the tools that we offer our customers to excel in their business markets.

      Cons

      People continue to be laid-off every quarter because Avaya is moving to off-shore as many jobs that are not customer facing. Due to the economy and the reformulating of the company Avaya's allegience to good employees is missing. As internal employees are being let go, HR has no obligation to return calls or reply to inquires about job posting. This gives the idea that they do not care for their employees.

      Viewing 3466 - 3468 of 3,582 Reviews
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      Glassdoor has 4,094 Avaya reviews submitted anonymously by Avaya employees. Read employee reviews and ratings on Glassdoor to decide if Avaya is right for you.