I work because I have to provide for my family - Engagement Specialist Avaya Employee Review

4.0
Jan 8, 2009
Recommend
CEO approval
Business Outlook

Pros

Avaya is a quality driven company that continues to hire personnel with good records and communication skills. It provides the opportunity to work from home and use the tools that we offer our customers to excel in their business markets.

Cons

People continue to be laid-off every quarter because Avaya is moving to off-shore as many jobs that are not customer facing. Due to the economy and the reformulating of the company Avaya's allegience to good employees is missing. As internal employees are being let go, HR has no obligation to return calls or reply to inquires about job posting. This gives the idea that they do not care for their employees.

Explore other reviews about Avaya

5.0
Jan 9, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great people, highly skilled co-workers, flexible remote environment

Cons

Several layoffs during the last years

1.0
May 14, 2026
Recommend
CEO approval
Business Outlook

Pros

The company used to care about customers, but they removed all the sales people who actually visited and consulted with customers to save travel cost.

Cons

The company's newest CEO, Patrick, only cares about getting back to a Cybersecurity company as fast as possible. Can't sell the company fast enough, but buyers can't get past due diligence periods.

See reviews by: Helpful|Rating|Date|All