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      Avaya

      Is this your company?

      Avaya reviews

      3.3

      46% would recommend to a friend

      (3,581 total reviews)
      avatar

      Alan Masarek

      45% approve of CEO

      30% positive business outlook

      Ratings by category

      3.7

      Diversity & inclusion

      3.6

      Work/Life balance

      3.4

      Culture & values

      3.4

      Compensation and benefits

      2.8

      Senior management

      2.8

      Career opportunities

      Avaya has an employee rating of 3.3 out of 5 stars, based on 3,581 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Avaya employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      4K reviews
      2.0
      Apr 18, 2010

      Avaya has lost its way...

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      800 pound gorilla in the UC market but this can't be maintained for long given its current course..

      Cons

      No company vision. No customer focus. A lot of lip service by middle and top management. The Nortel data portfolio is relegated to a minor focus within the company. Avaya does not have a clue about the channel and what it takes to keep them motivated. Bureaucratic internal processes make customer focus impossible. Many employees feeling dissatisfied and disillusioned due to all of the above.

      3.0
      Apr 14, 2010

      Great company with ineffective and misguided Senior Managment

      Senior consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      Core products which are innovative, reliable, and best in breed. Highly skilled and loyal employees who want to make the customer happy. Flexibility to work Virtual Office. Culture which fosters team work and where you have access to industry experts.

      Cons

      Lack of relevant product and technology training. Questionable career advancement opportunity. Poor internal communication. Senior Management doesn't understand what individual contributors actually do. Managers so focued on revenue targets that they don't have time to actually manage their employees. Forced job sharing with low cost off-shore locations creating unnecessary hand-offs and increasing the risk of quality assurance issues.

      2.0
      Apr 13, 2010

      Poor management

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      * Great products in the telecommunications space

      Cons

      * Poor management, no direction * Do not value its corporate assets: including partners, clients and employees * No proper customer relationship management after sales

      Viewing 3424 - 3426 of 3,581 Reviews
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      Glassdoor has 4,093 Avaya reviews submitted anonymously by Avaya employees. Read employee reviews and ratings on Glassdoor to decide if Avaya is right for you.