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      Avaya

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      Avaya reviews

      Avaya has lost its way... - Anonymous employee Avaya Employee Review

      2.0
      Apr 18, 2010
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      800 pound gorilla in the UC market but this can't be maintained for long given its current course..

      Cons

      No company vision. No customer focus. A lot of lip service by middle and top management. The Nortel data portfolio is relegated to a minor focus within the company. Avaya does not have a clue about the channel and what it takes to keep them motivated. Bureaucratic internal processes make customer focus impossible. Many employees feeling dissatisfied and disillusioned due to all of the above.

      Explore other reviews about Avaya

      5.0
      Jan 9, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great people, highly skilled co-workers, flexible remote environment

      Cons

      Several layoffs during the last years

      1.0
      May 14, 2026
      Senior sled account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      The company used to care about customers, but they removed all the sales people who actually visited and consulted with customers to save travel cost.

      Cons

      The company's newest CEO, Patrick, only cares about getting back to a Cybersecurity company as fast as possible. Can't sell the company fast enough, but buyers can't get past due diligence periods.

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