Does Avaya pay their employees well?

According to anonymously submitted Glassdoor reviews, Avaya employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Avaya. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at Avaya?

46% of Avaya employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Avaya 3.6 out of 5 for work life balance, 3.4 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Avaya?

Software Engineer (201) , Senior Software Engineer (150) , Senior Manager (84) , Manager (79) , Project Manager (78) , Sales Engineer (58) , Director (56) , Account Manager (52) , Technical Support Engineer (46) , Sales (42) , Member Of Technical Staff (30) , Engineer (27) , Systems Engineer (27) , Software Engineer III (25) , Territory Account Manager (25)

What are the pros of working at Avaya according to real employee reviews?

"Great people and a few left that came from the original spin from AT&T to Lucent to Avaya." ((in 370 reviews)); "Good work life balance and space for learning" ((in 242 reviews)); "Good pay and group of very talented and dedicated employees." ((in 147 reviews)); "good benefits and tax saving policies" ((in 146 reviews)); "The salaries are good and when they do pay bonuses they are good." ((in 139 reviews))

What are the cons of working at Avaya according to real employee reviews?

"Management is poor and one sided decisions" ((in 214 reviews)); "constant outsourcing and layoffs." ((in 156 reviews)); "Poor leadership!" ((in 110 reviews)); "No bonus given despite your salary break up giving you hopes of the same" ((in 66 reviews)); "Poor upper management, flaky strategies" ((in 60 reviews))

What are employees saying about Avaya layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Avaya layoffs and their outlook for job security at Avaya in 2026.

What are the top reviewed Avaya locations?

Buenos Aires , Mar del Plata , Martínez , Río Cuarto

Avaya reviews

3.3

46% would recommend to a friend

(3,582 total reviews)

Alan Masarek

45% approve of CEO

29% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

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Avaya has an employee rating of 3.3 out of 5 stars, based on 3,582 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Avaya employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

4K reviews

4.0

Sep 5, 2011

Fair treatment and opportunities for advancement in a high stress environment

Channel manager

Recommend

CEO approval

Business Outlook

Pros

Company is small enough to allow networking with senior management yet large enough to present opportunities for growth. Recent innovation and acquisition put Avaya in an increasingly positive competitive position in the marketplace

Cons

Acquisition of Nortel has resulted in significant turnover in leadership. Internal processes can be cumbersome and difficult to navigate. Private equity ownership and plans to go public have resulted in a lot of cost cutting

3.0

Sep 2, 2011

interesting and challenging only in case of big internal changes

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

good work/life balance and permission from the managers to work remotely if necessary

Cons

few recognitions for work well done

2.0

Sep 2, 2011

Stressful to the hilt!

Backbone engineer

Recommend

CEO approval

Business Outlook

Pros

Great have the chance to work the AT&T/Lucent/Avaya product line Great teamwork among coworkers Good benefits

Cons

Lack of training on prodcuts damages the title of engineer, hurts customer expectations Too many heads cut so remaining workers are overworked Overworked associates are unable to provide timely service, face customer frustration head-on Two ticketing systems at once with different operating rules Two ticketing systems sending tickets simultaneously, including high-sev tickets Engineers expected to support twenty or more products, seriously diluting expertise Anti-union stance by the company wounding employee morale Technical expertise removed from tier 2, also wounding employee morale No incentive or motivation to remain with the company, losing brilliant help

Viewing 3283 - 3285 of 3,582 Reviews

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Fair treatment and opportunities for advancement in a high stress environment

interesting and challenging only in case of big internal changes

Stressful to the hilt!

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