Avaya reviews

3.3

46% would recommend to a friend

(3,582 total reviews)
avatar

Alan Masarek

45% approve of CEO

29% positive business outlook

Avaya has an employee rating of 3.3 out of 5 stars, based on 3,582 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Avaya employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

4K reviews
4.0
Sep 1, 2011

Great until Nortel acquisition

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good technology, R&D, training, people

Cons

Struggled with acquisition and vision after that

5.0
Aug 31, 2011
Recommend
CEO approval
Business Outlook

Pros

People are always willing to help, which is different from some other places where people don't accept very well the work income.

Cons

Customers are tough to deal with. Since they know how Avaya works, they are always trying to make us do something different than what was sold.

2.0
Aug 30, 2011
Recommend
CEO approval
Business Outlook

Pros

If you are a geek and love unfinished and moreover untested products, this is the place for you. If you are a real bullshit-artist and can build a career while foregoing a reputation of trustworthiness, then you are likely to get results at Avaya. If you like reinventing the wheel every day you come to work, come over and move some paper @Avaya.

Cons

This is a company that doesn't even use its own products. Voice-messaging wasn't use by management to communicate sharp, immediate and confidential information to the company's employees in a timely fashion across the globe. Instead, they rely on regional VP's communicating to their "teams", but at their own wim and totally unsupervised. Individual or team contribution to long-term revenue-streams is neither recognized nor compensated. Avaya is a headless company, without a customer-strategy and no long-term industrial product vision. Ttoo many back-slapping chiefs at Avaya, who don't understand the value of the very skilled professionals who eventually will get hired away to Cisco and other great techonlogy companies.

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