Avaya reviews

3.3

46% would recommend to a friend

(3,582 total reviews)
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Alan Masarek

45% approve of CEO

29% positive business outlook

Avaya has an employee rating of 3.3 out of 5 stars, based on 3,582 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Avaya employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

4K reviews
3.0
Jan 12, 2012

Both challenging and rewarding

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great products and sales team and partner base

Cons

Still working through transformation and acquisition integration issues to create desired growth culture

1.0
Jan 11, 2012

Most uncaring company I have ever worked for.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Getting to continue to work with same wonderful employees even after Avaya bought PEC/Nortel Government Solutions.

Cons

I don't like it when many reviews made here are by HRs or upper management. To me working for Avaya feels like working for Griswold's boss in National Lampoon's Christmas Vacation movie, without the happy ending. Ever since Avaya bought us, they have been nickle and diming us. First they reduced our vacations, reduced 401k matching from 6 to 1.5% and then graciously raised it to 2.5 (now that's a miracle here). Flexible hours? Good luck. Want to take vacation, better plan it months in advance, you don't want to upset your managers because they have to project their revenues. They reduced or eliminated bonuses. And for those os us who are still eligible, they came up with cruel strategies so we will not be able to get anywhere close to what we used to get, and the strategy gets worse each year. Do you know what that does to us employees who rely on them as part of our pay? Pay raise is a joke, but what really bothers me is they cut even the smallest items. No holiday parties or company outings. Office cleaners were replaced with cheaper ones so we'll have to let trash stink over night or over the weekends, replaced office coffee vendor with cheap Mr. Coffee, which I guess was too luxurious item because soon after they have replaced it with the cheapest model from Keurig, and now expect us to supply them. Green teas are gone too, paper towels & utensils are scarce, at this rate I think I may have to bring my own toilet paper soon. Medical benefits are a joke too. $3000 deductible for two people or family? Oh wait, it's only $1500 since they would pay the other half, hew! Only $1500 deductible!!! Unless you are really sick, good luck meeting that deductible (yes you will have to pay out of pocket for prescriptions too until you meet the $1500 deductible). During a meeting with senior managers someone asked about getting stock options. The response was why should we? This is where "Power of We" comes from? (motto geniously created by top management) I guess it makes perfect sense when you interpret we = senior management. Yes, sadly I feel your power of we everyday... but won't be for too long.

Viewing 3232 - 3234 of 3,582 Reviews

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