Avaya reviews

3.3

46% would recommend to a friend

(3,582 total reviews)
avatar

Alan Masarek

45% approve of CEO

29% positive business outlook

Avaya has an employee rating of 3.3 out of 5 stars, based on 3,582 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Avaya employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

4K reviews
2.0
Jan 25, 2012

a sinking ship

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

employees are great, benefits are not bad, and option to telecommute occasionally is nice

Cons

Upper management is driving the company into the ground. They set forth on a course of action and will not deviate from it for anything (even if it is obviously not working). Their product lines are not innovative enough to keep up with the rest of the market, their customer service is appalling and driving away business, and they do not know what their customers actually want/need.

1.0
Jan 24, 2012
Recommend
CEO approval
Business Outlook

Pros

It is a big company, sometimes you may need that experience but if that is not the case, have in mind that if you are not sales you are representing a cost.

Cons

After Nortel acquisition it is a nightmare and the company is going down, everybody that I know of is looking for a job but they do not declare that openly...

Viewing 3229 - 3231 of 3,582 Reviews

Glassdoor has 4,094 Avaya reviews submitted anonymously by Avaya employees. Read employee reviews and ratings on Glassdoor to decide if Avaya is right for you.