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      Avaya

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      Avaya reviews

      3.3

      46% would recommend to a friend

      (3,582 total reviews)
      avatar

      Alan Masarek

      45% approve of CEO

      29% positive business outlook

      Ratings by demographic groups

      Avaya has an employee rating of 3.3 out of 5 stars, based on 3,582 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Avaya employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

      Reviews by job title

      4K reviews
      3.0
      Jan 11, 2012

      It has a very flat ride....

      Professional services
      Recommend
      CEO approval
      Business Outlook

      Pros

      A ever changing environment that is always full of surprises (unexpected and not for the faint hearted nor weak in managing tough situations).

      Cons

      Uphill tasks in certain business areas, which they are extremely weak in. Live by the month or even weeks rather than quarter

      5.0
      Jan 10, 2012

      Innovative organisation which believes in the Power of We

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flexible working, good career progression, great culture, forward thinking organsisation with innovative products

      Cons

      Not as well know as some competitors

      2.0
      Jan 6, 2012

      Enjoy the telecommunications field - do not enjoy the politics and mismanagement

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      New products, when you get the training. Pay and benefits. Fellow US employees Customers

      Cons

      Funny how the positive posts are from the outsourced jobs. They transfer their calls back to the US or just close the cases without informing the customer, to meet their numbers. No wonder they enjoy teir work. The customer calls back to the US and we have to deal with the anger and frustration. Training is non existent here at Avaya. They want everything to go overseas. The tools we use or our customers use do not work and yet they keep rolling them out. Great customer service.

      Viewing 3235 - 3237 of 3,582 Reviews
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      Glassdoor has 4,094 Avaya reviews submitted anonymously by Avaya employees. Read employee reviews and ratings on Glassdoor to decide if Avaya is right for you.