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      Avaya

      Is this your company?

      Avaya reviews

      3.3

      46% would recommend to a friend

      (3,581 total reviews)
      avatar

      Alan Masarek

      45% approve of CEO

      30% positive business outlook

      Ratings by demographic groups

      Avaya has an employee rating of 3.3 out of 5 stars, based on 3,581 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Avaya employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

      Reviews by job title

      4K reviews
      3.0
      Jun 21, 2019

      No direction as a company

      Sales
      Recommend
      CEO approval
      Business Outlook

      Pros

      Co-workers are great, everyone works from home, good experience on the sales side. Base Pay is fair

      Cons

      Management cannot pick a path forward. Seems like every other week there is a new direction to be taken and the past initiatives get left in the dust before they even had a chance to blossom.

      1.0
      Apr 27, 2019

      Management Chasm

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Pay, Work to Life Balance,

      Cons

      Culture is a mess. Mid thru Upper Management seem to busy trying to get golden parachutes rather than run the company and lead to success.

      1.0
      Feb 10, 2019

      90% of workforce is within 10 years of retirement

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Loyal customer base and good salaries

      Cons

      Leadership not suited for a tech company, everyone is scared to take a risk due to the culture of constant restructuring. To be successful here you need to not rock the boat and continue to milk your install base until you retire. Yesterday’s team selling yesterday’s products to customers who don’t want to move away from what they know. The only good products produced by Avaya are their phones, they stopped investing in innovation a decade ago and the market didn’t wait for them and now the deliver innovation through partners who will eventually overtake them. They’ll survive while companies still buy phones but they are too far behind in the contact center space to come back.

      Viewing 307 - 309 of 3,581 Reviews
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      ReviewsAvaya reviews

      Glassdoor has 4,093 Avaya reviews submitted anonymously by Avaya employees. Read employee reviews and ratings on Glassdoor to decide if Avaya is right for you.