"Flexible hours" actually means working 6 or 7 days a week for 10-12 hours including holidays without any additional pay or other compensation. Management doesn't have the people skills to manage their teams. Those who advance the fastest are the ones willing to echo the company lines like "people are our greatest asset." This is not the reality. Management uses their employees to reach short term goals. By taking getting promotions to different departments yearly, management never has to answer for the long term affects on their previous departments.
Employees are often asked to be creative and challenge the status quo. When employees provide feedback it isn't taken seriously. Managers get offended if you go to higher up leadership (senior managers or directors). During yearly reviews, employees who are high performers often receive low reviews, no raises, and "performance improvement plans" if they have been in a position too long or if they are on the higher end of the pay scale. People costs are kept low by letting go experienced employees on the high end of the pay scale. Employees know that layoffs happen every year during the 4th quarter (often around the holidays) as management attempts to "hit the numbers." Morale is very low in most departments.
Another line that is often repeated is that "safety is our number one priority." This is not the case either. I frequently see safety standards ignored when it means achieving the latest unreasonable target. Delivery trucks are often sent out overweight or with planned times that violate both company safety standards and DOT regulations. Injury rates continue to increase but that is ignored as long as targets are achieved and employees earn their meager bonuses.
All of this feedback is provided yearly in the "engagement survey". The only action taken to improve survey scores is to have more happy hours and pizza parties.
