Is Amazon a good company to work for as a Tech Support Representative?

Tech Support Representative professionals working at Amazon have rated their employer with 3.7 out of 5 stars in 19 Glassdoor reviews. This is a higher than average score with the overall rating of Amazon employees being 3.5 out of 5 stars. Search open Tech Support Representative Jobs at Amazon now and start preparing for your job interview by browsing frequently asked Tech Support Representative interview questions at Amazon .

Does Amazon pay Tech Support Representative employees well?

Tech Support Representative professionals rate their compensation and benefits at Amazon with 3.6 out of 5 stars based on 19 anonymously submitted employee reviews. This is 2.7% worse than the company average rating for salary and benefits. Find out more about Tech Support Representative salaries and benefits at Amazon .

What are the top reviewed jobs at Amazon?

Warehouse Associate (11091) , Warehouse Worker (6895) , Associate (6198) , Software Engineer (6109) , Area Manager (5656) , Software Development Engineer (SDE) (3487) , Fulfillment Associate (3404) , Software Development Engineer (3160) , Customer Service Representative (3038) , Program Manager (2465) , Operations Manager (2279) , Customer Service Associate (2212) , Sortation Associate (1858) , Manager (1453) , Process Assistant (1418)

What are the pros of working at Amazon according to real employee reviews?

""Pay is good but not worth the asks made from IT and how they are treated"" ((in 19217 reviews)); "Their health benefits is good and their career choice is helpful to start a new career" ((in 13281 reviews)); "A lot of information that is useful and great people to go to when you need something" ((in 7786 reviews)); "It's a very huge company all around the world and it keeps satisfying its employees with a good salary." ((in 5742 reviews)); "The work culture is good and I never felt that I was new in the company" ((in 4866 reviews))

What are the cons of working at Amazon according to real employee reviews?

"No work life balance and sometime you can feel the pressure and stress to meet immediate requirements with less time" ((in 10019 reviews)); "You work long hours and not as many breaks as you would like or need at times" ((in 7007 reviews)); "Poor management and it's difficult to get a hold of someone when there's a problem that needs fixing." ((in 6676 reviews)); "There are also bad managers that are rude and do not care about the feelings of their associates." ((in 5172 reviews)); "The company advertises peak season as the long hours and hard push but it really happens routinely throughout the year." ((in 2406 reviews))

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Amazon

Amazon Tech Support Representative reviews

3.7

99% would recommend to a friend

(19 total reviews)

Andrew Jassy

100% approve of CEO

75% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.9

Culture & values

3.8

Senior management

3.6

Compensation and benefits

3.6

Career opportunities

3.3

Work/Life balance

Tech Support Representative employees have rated Amazon with 3.7 out of 5 stars, based on 19 company reviews on Glassdoor. This indicates that most Tech Support Representative professionals have a good working experience there. Amazon is rated in line with the average (within 1 standard deviation) by Tech Support Representative professionals compared to other employers within the Tecnologías de la información industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

19 reviews

4.0

Aug 26, 2022

It's good

Tech lead

Recommend

CEO approval

Business Outlook

Pros

It's good environment to work with

Cons

No cons . Just no cons

4.0

Apr 10, 2022

Great training

Tech support representative

Recommend

CEO approval

Business Outlook

Pros

They provide great training for new employees.

Cons

The local management sucks. They run it like a BPO.

5.0

Feb 10, 2022

rrr

Tech lead

Recommend

CEO approval

Business Outlook

Pros

Amazon is a great company I love it

Cons

There are no cons at amazon

Viewing 10 - 12 of 19 Reviews

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Amazon Tech Support Representative reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

It's good

Great training

rrr

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