Is Amazon a good company to work for as a Tech Support Representative?

Tech Support Representative professionals working at Amazon have rated their employer with 3.7 out of 5 stars in 19 Glassdoor reviews. This is a higher than average score with the overall rating of Amazon employees being 3.5 out of 5 stars. Search open Tech Support Representative Jobs at Amazon now and start preparing for your job interview by browsing frequently asked Tech Support Representative interview questions at Amazon .

Does Amazon pay Tech Support Representative employees well?

Tech Support Representative professionals rate their compensation and benefits at Amazon with 3.6 out of 5 stars based on 19 anonymously submitted employee reviews. This is 2.7% worse than the company average rating for salary and benefits. Find out more about Tech Support Representative salaries and benefits at Amazon .

What are the top reviewed jobs at Amazon?

Warehouse Associate (11091) , Warehouse Worker (6895) , Associate (6198) , Software Engineer (6108) , Area Manager (5656) , Software Development Engineer (SDE) (3487) , Fulfillment Associate (3404) , Software Development Engineer (3160) , Customer Service Representative (3038) , Program Manager (2465) , Operations Manager (2279) , Customer Service Associate (2212) , Sortation Associate (1858) , Manager (1453) , Process Assistant (1418)

What are the pros of working at Amazon according to real employee reviews?

""Pay is good but not worth the asks made from IT and how they are treated"" ((in 19129 reviews)); "Their health benefits is good and their career choice is helpful to start a new career" ((in 12962 reviews)); "A lot of information that is useful and great people to go to when you need something" ((in 7736 reviews)); "It's a very huge company all around the world and it keeps satisfying its employees with a good salary." ((in 5754 reviews)); "The work culture is good and I never felt that I was new in the company" ((in 4807 reviews))

What are the cons of working at Amazon according to real employee reviews?

"You do work bloody hard and very long hours so there is no work life balance" ((in 10089 reviews)); "You work long hours and not as many breaks as you would like or need at times" ((in 7034 reviews)); "Poor management can lead to unnecessary stress and even impact your standing within the company." ((in 6622 reviews)); "There are also bad managers that are rude and do not care about the feelings of their associates." ((in 5153 reviews)); "The company advertises peak season as the long hours and hard push but it really happens routinely throughout the year." ((in 2413 reviews))

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Amazon

Amazon Tech Support Representative reviews

Compare reviews

3.7

99% would recommend to a friend

(19 total reviews)

Andrew Jassy

100% approve of CEO

75% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.9

Culture & values

3.8

Senior management

3.6

Compensation and benefits

3.6

Career opportunities

3.3

Work/Life balance

Tech Support Representative employees have rated Amazon with 3.7 out of 5 stars, based on 19 company reviews on Glassdoor. This indicates that most Tech Support Representative professionals have a good working experience there. Amazon is rated in line with the average (within 1 standard deviation) by Tech Support Representative professionals compared to other employers within the Tecnologías de la información industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

19 reviews

3.0

May 27, 2025

Hiring as contract

Tech lead

Recommend

CEO approval

Business Outlook

Pros

Hiring only for 3rd party company

Cons

Do not join as contract

4.0

Apr 24, 2025

Bearable

Tech support representative

Recommend

CEO approval

Business Outlook

Pros

Hybrid permits balance work and personal life

Cons

Cannot much development plan for the future

3.0

Sep 23, 2024

Manager does't know the technology

Tech lead

Recommend

CEO approval

Business Outlook

Pros

AWS cloud, you can ask someone to help you.

Cons

The manager doesn't know the technology, but leads the tech department. LP is poisonous

Viewing 1 - 3 of 19 Reviews

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Amazon Tech Support Representative reviews

Ratings by category

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Reviews by job title

Hiring as contract

Bearable

Manager does't know the technology

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