Amazon reviews

3.5

60% would recommend to a friend

(209,539 total reviews)
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Andrew Jassy

50% approve of CEO

57% positive business outlook

Amazon has an employee rating of 3.5 out of 5 stars, based on 209,539 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Amazon employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

210K reviews
3.0
Jun 1, 2019
Recommend
CEO approval
Business Outlook

Pros

The pay is very good at low/mid-level positions. That's the main pro. However, the stock vesting timeline is very imbalanced, compared to similar companies. Also, there's a base pay cap company-wide of like 160k, so if you get hired or promoted to higher-level positions that should pay more than that, you're just promised more future stock vesting on a very slow timeline. Stock vesting schedule: Of the total number of shares promised to you in your job offer, you get 5% after your first year, 15% after 2nd, and then 20% every 6 months till you finish your 4th year. It seems like they're relying on people quitting within the first year or two, so they can save money. The other pro is, since it's common knowledge that people don't like working at Amazon, it looks good as an accomplishment on your resume. Oh, one more thing - since there are so many orgs and teams, if you get sick of yours in particular, there are always openings in completely different parts of the company, which you can apply for. You still need to go through the whole interview process for internal transfers, but if you don't want to leave before you've vested your stocks, it's a good way of changing the scenery without leaving.

Cons

If you have any morals, it's very difficult to deal with the conflicted feelings of working at a company that does so much unethical stuff. Besides that, A) workload can be unreasonable, B) you may find yourself working with proud Amazon super-soldiers who will get mad at you for not wanting to dedicate your entire life to make the company a few more million dollars, C) every org and team in the company operates differently, so it's very hard to know what working there will actually be like - it'll depend strongly on who your manager is, D) it's an extremely political environment (office politics, that is), with lots of bureaucracy, and everyone's really scared of people at higher levels than they are. Everyone turns into yes-men in front of their managers, and even more so for people above them. No one's capable of honestly disagreeing with dumb ideas, which leads to a lot of wasted time and effort.

4.0
May 1, 2019
Recommend
CEO approval
Business Outlook

Pros

In the UK it's great pay compared to e.g. public sector, small enterprises. Strong workplace culture in Leadership Principles - if these resonate and reflect your aspirations, it will be a good cultural fit for you, and you'll come to a place where people act on them all the time. Big company so room to explore different role fits especially if you are willing to relocate. And if you really want to relocate, Amazon is a great way to do it. Strong personal development focus through career development plans and mentoring programs - managers are measured on doing these. Flexibility - in development roles you don't have to clock in at 8.30am despite the scary HR paperwork before you start that implies you do. Definitely one of those opportunities that come along once in a lifetime - working in a prestigious company on cutting edge projects (as well as some really creative problem solving that isn't always as cutting edge as it looks...) will advance your career and experience and is seen as impressive. You'll learn how to do things well as well as how to deliver fast here. Tolerant workplace - dress how you like, be geeky, be a brainiac. Data-driven approach is refreshing - you can make a point with data and then do it. Meetings result in decisions. There is a bias for action. You think, then do. Global company means people have to say what they mean. People are generally direct and this makes things clearer (but you do have to be attuned to hints that things are not as simple or on-time as they seem). Comfortable work environment - you can sit on couches, in the kitchen, in the library, etc.

Cons

Very direct communication style is refreshing if the people you work with are nice people - but if you work with difficult people then they can use being direct as a way to vent their negative character traits with impunity. There are a minority of alpha managers who act in an aggressive and controlling manner when provoked, and this results in a stressful work environment. The Amazonian way can feel a bit cult-like at first (e.g. when you first join, you have to listen to a video of Jeff Bezos laughing). We are a customer obsessed company but the tech mentality can be elitist and if you work on interfaces, you soon lose sight of what it's like to be an end user. Limited support for study. You get shallow quick training given in house, and then you are supposed to learn everything on the job. If structured learning helps you add value you have to pay for it all yourself and managers ignore it. For all the talk about International Women's Day, most of the tech managers are male especially in engineering. Women are almost all filtered out by L6 and L7. The company makes little data on gender equality available but in this data-driven company if you don't have the data the initiative goes nowhere and we can only speculate as to what is going on. There is noticeable under representation for other groups too: older people, BAME groups. Not an open workplace on mental health despite evidence of burnout among employees. High company turnover. Having skilled people leave, especially when most of the tech is proprietary, seems like a poor business strategy. High costs to teams in churn and productivity. Can be a very confusing work environment - documentation doesn't keep up with reality. You'll never get to a point where you understand fully what is going on so you have to develop strategies to get the essential understanding which is akin to solving the "how do I know what I don't know" conundrum. Even if you think yourself quite confident, resilient, stressful times at Amazon can wear these away.

2.0
Mar 11, 2019
Recommend
CEO approval
Business Outlook

Pros

Amazon has some intelligent people working. The pay is great and the benefits are also wonderful.

Cons

The review process ranks employees against each other and is not based on your performance but based on the fact of, does your manager like you. A lot of young managers that do not know how to be managers and will ruin a person's reputation and career to make themselves look good. You can be a hard worker however the rewards go to those who can manipulate the data and backstab their colleagues. Any conversation you have with someone you can trust they will use it as a weapon against you later on and change your words.

Viewing 400 - 402 of 209,539 Reviews

Glassdoor has 250,995 Amazon reviews submitted anonymously by Amazon employees. Read employee reviews and ratings on Glassdoor to decide if Amazon is right for you.