Does Alorica pay their employees well?

According to anonymously submitted Glassdoor reviews, Alorica employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at Alorica. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Alorica?

44% of Alorica employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Alorica 2.9 out of 5 for work life balance, 3.0 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Alorica?

Customer Service Representative (3404) , Customer Service Representative (CSR) (834) , Customer Service Agent (253) , Team Manager (197) , Call Center Representative (179) , Customer Service (139) , Call Center Agent (129) , Content Moderator (128) , Customer Experience Agent (111) , Sales Representative (89) , Customer Service (CSR) (86) , Operations Manager (85) , Technical Support Representative (84) , Technical Support (75) , Team Leader (73)

What are the pros of working at Alorica according to real employee reviews?

"Great people to work for. 1 hour lunch (unpaid) and parties every now and then." ((in 455 reviews)); "they are a great starting job with many options if you want to move up and have very flexible hours" ((in 134 reviews)); "Great culture and company values" ((in 102 reviews)); "Good working environment and pays well" ((in 85 reviews)); "great opportunities to advance knowledge and grow within company as long as you are prepared to work." ((in 81 reviews))

What are the cons of working at Alorica according to real employee reviews?

"Poor management and schedules too" ((in 857 reviews)); "The pay is low and you don't know what company you are contracted under until they extend the offer." ((in 797 reviews)); "Only my problem is low salary since its my first time and im a graveyard shift" ((in 512 reviews)); "Training is horrible" ((in 340 reviews)); "There constantly adding so much on pcas for pennies on the dollar and there’s no benefit." ((in 288 reviews))

What are employees saying about Alorica layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Alorica layoffs and their outlook for job security at Alorica in 2026.

Alorica reviews

3.0

44% would recommend to a friend

(11,552 total reviews)

Mike Clifton and Max Schwendner

58% approve of CEO

36% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (11,552 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Alorica has an employee rating of 3.0 out of 5 stars, based on 11,552 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Alorica employee rating is 22% below average for employers within the Recursos humanos industry (3.8 stars).

Reviews by job title

12K reviews

1.0

Aug 3, 2011

Ryla is an extremely disorganized atmosphere with incompetent Senior Management.

Associate director

Recommend

CEO approval

Business Outlook

Pros

Ryla is a great bridge job to help one build experience and substance for his resume. If a person can work in Ryla chaos, he can work anywhere!

Cons

Ryla is indeed a call center and a certain level of stress is expected in this type of atmosphere. In the call center world, things change at a dynamic and rapid pace. At the same time, the Ryla culture is not conducive to professional development as Senior Management is not fully developed.

2.0

Jul 5, 2011

Great workers...questionable ethics of management team

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great staff of workers..Passionate and hard working

Cons

Questionable management- no one trusted the management promises

2.0

Jun 14, 2011

Finding correct answers for customers reguarding company policy and technical issues ambiguous.

Technical support agent

Recommend

CEO approval

Business Outlook

Pros

Every six months was given raise. This was 2 years ago but things change daily and not sure if this is still the same policy.

Cons

systems slow and unreliable when answers were found they still were not clear and precise, difficult to find information quickly

Viewing 11515 - 11517 of 11,552 Reviews

Jobs at Alorica

Remote Healthcare Customer Service Representative

Customer Service Representative

Customer Service Representative

Remote Healthcare Advocate-Nevada Only

Nevada

View job

Customer Service - Work at Home (Must live within 45 miles of Charleston WV)

Alorica

Alorica reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Ryla is an extremely disorganized atmosphere with incompetent Senior Management.

Great workers...questionable ethics of management team

Finding correct answers for customers reguarding company policy and technical issues ambiguous.

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