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      Alorica

      Engaged Employer

      Alorica reviews

      Finding correct answers for customers reguarding company policy and technical issues ambiguous. - Technical Support Agent Alorica Employee Review

      2.0
      Jun 14, 2011
      Technical support agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Every six months was given raise. This was 2 years ago but things change daily and not sure if this is still the same policy.

      Cons

      systems slow and unreliable when answers were found they still were not clear and precise, difficult to find information quickly

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      2.0
      Jul 5, 2026
      Customer service representative (csr)
      Recommend
      CEO approval
      Business Outlook

      Pros

      You get to work from home.

      Cons

      Low pay , bonuses not paid on time, no raises, micro managed constantly, lay offs or reduced hours at any time. No proper training. Metric based. They don’t care about or or the customer.

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