Does Alorica pay their employees well?

According to anonymously submitted Glassdoor reviews, Alorica employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at Alorica. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Alorica?

45% of Alorica employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Alorica 2.9 out of 5 for work life balance, 3.0 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Alorica?

Customer Service Representative (3397) , Customer Service Representative (CSR) (827) , Customer Service Agent (253) , Team Manager (197) , Call Center Representative (178) , Customer Service (139) , Call Center Agent (128) , Content Moderator (126) , Customer Experience Agent (108) , Sales Representative (89) , Customer Service (CSR) (86) , Operations Manager (85) , Technical Support Representative (84) , Technical Support (74) , Team Leader (73)

What are the pros of working at Alorica according to real employee reviews?

"Great people to work for. 1 hour lunch (unpaid) and parties every now and then." ((in 455 reviews)); "Great coworkers to meet and have Gatherings at work" ((in 160 reviews)); "they are a great starting job with many options if you want to move up and have very flexible hours" ((in 130 reviews)); "Great culture and company values" ((in 101 reviews)); "Good working environment and perfect for someone that is new in BPO industry" ((in 89 reviews))

What are the cons of working at Alorica according to real employee reviews?

"Poor management and schedules too" ((in 834 reviews)); "The pay is low and you don't know what company you are contracted under until they extend the offer." ((in 774 reviews)); "Only my problem is low salary since its my first time and im a graveyard shift" ((in 521 reviews)); "Training is horrible" ((in 332 reviews)); "There constantly adding so much on pcas for pennies on the dollar and there’s no benefit." ((in 295 reviews))

What are employees saying about Alorica layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Alorica layoffs and their outlook for job security at Alorica in 2026.

Alorica reviews

3.0

45% would recommend to a friend

(11,512 total reviews)

Mike Clifton and Max Schwendner

58% approve of CEO

38% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.1

Career opportunities

3.0

Culture & values

2.9

Work/Life balance

2.9

Compensation and benefits

2.8

Senior management

Alorica has an employee rating of 3.0 out of 5 stars, based on 11,512 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Alorica employee rating is 22% below average for employers within the Recursos humanos industry (3.8 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

12K reviews

1.0

Jan 17, 2011

Run

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

The only pro is the 45 min lunch. There are not 20 words to say in the pro column but that this is the worse company I have ever worked for.

Cons

Low pay, poor benefits, have to buy your own supplies. Only does what benefits the company. Some people have been there ten yrs and were switched to a diff contract and were dropped down by $4hr per hr.There basic attitude is if u don't like it can leave. Because they do call center work for diff companies you have just as much security here as if u were working for a temp agency.

1.0

Dec 7, 2010

Some of the least intelligent people I've ever known work at PRC

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

PRC pays competitively, has some good managers and team leaders, and seems ready to pull out of bankruptcy stronger than before.

Cons

I can say, with no hyperbole, PRC staffs some of the dumbest human beings I've ever known. They pay their call center drones low wages, so it's full of either college kids who are working part time or the kind of people who still work lousy call center jobs when they're 30 or 40 or 50. The turnover rate is sky high because they won't hire people who will show up to work. They seem to promote team leaders based entirely on if they're friends with the higher ups, so you get the blind leading the blind. The team leaders are just as stupid and clueless as the people they are supposed to be leading. Terrible.

3.0

Dec 3, 2010

admin asst at PRC

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

They have nice vacation and benefits packages.

Cons

Not supportive of career advancement

Viewing 11503 - 11505 of 11,512 Reviews

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Run

Some of the least intelligent people I've ever known work at PRC

admin asst at PRC

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