Does Alorica pay their employees well?

According to anonymously submitted Glassdoor reviews, Alorica employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at Alorica. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Alorica?

45% of Alorica employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Alorica 2.9 out of 5 for work life balance, 3.0 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Alorica?

Customer Service Representative (3398) , Customer Service Representative (CSR) (828) , Customer Service Agent (253) , Team Manager (197) , Call Center Representative (178) , Customer Service (139) , Call Center Agent (128) , Content Moderator (126) , Customer Experience Agent (108) , Sales Representative (89) , Customer Service (CSR) (86) , Operations Manager (85) , Technical Support Representative (84) , Technical Support (74) , Team Leader (73)

What are the pros of working at Alorica according to real employee reviews?

"Work from Home and good for just getting into call center environment" ((in 505 reviews)); "Great people to work for. 1 hour lunch (unpaid) and parties every now and then." ((in 443 reviews)); "Great coworkers to meet and have Gatherings at work" ((in 165 reviews)); "I had flexible hours which allowed me to handle certain aspects outside of work which was perfect for me." ((in 127 reviews)); "Great culture and company values" ((in 102 reviews))

What are the cons of working at Alorica according to real employee reviews?

"Poor management and schedules too" ((in 838 reviews)); "The pay is low and they expect you to know everything as soon as you get out of training." ((in 782 reviews)); "Only my problem is low salary since its my first time and im a graveyard shift" ((in 523 reviews)); "Poor training and non stop calls" ((in 345 reviews)); "There constantly adding so much on pcas for pennies on the dollar and there’s no benefit." ((in 302 reviews))

What are employees saying about Alorica layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Alorica layoffs and their outlook for job security at Alorica in 2026.

Alorica reviews

3.0

45% would recommend to a friend

(11,518 total reviews)

Mike Clifton and Max Schwendner

58% approve of CEO

38% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.1

Career opportunities

3.0

Culture & values

2.9

Work/Life balance

2.9

Compensation and benefits

2.8

Senior management

Alorica has an employee rating of 3.0 out of 5 stars, based on 11,518 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Alorica employee rating is 22% below average for employers within the Recursos humanos industry (3.8 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

12K reviews

2.0

Mar 25, 2011

Boring job with oppressive managers.

Agent

Recommend

CEO approval

Business Outlook

Pros

Very flexible hours at Alorica. Benefits for full time include sick pay, vacation pay, and 401K. Friendly employees for the most part.

Cons

Very oppressive workplace. Managers can make up whatever rules they want. No feeling of being a part of the company, just a feeling that it owns you. Numerous problems with following California Labor Code like many other companies. Extremely high employee turnover. Useless training.

3.0

Mar 25, 2011

I feel that we are expected to do too much for a base pay of $9.00 per hour.

Business data support agent

Recommend

CEO approval

Business Outlook

Pros

Challenging ever changing work. Each day is different.

Cons

Compared to other employers in the area and what all we are expected to do, the pay is not adequate.

4.0

Mar 25, 2011

Good starting place

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Alorica offers good pay for what we do. It's a good starting place while working and going to school. Opportunities to try new projects are often available. There is a lot of room for growth and the willingness to help students out is great. There is constant growth and the incentives available are good. The work for performance bonuses are great because the employee is the one who can control if they get these bonuses.

Cons

The point system is weird rather than give points or take points there should be a better way to structure absenteeism and time off. There is a lot more emphasizes on what the clients need and how we as the employee should change to suit the customer's need, but there isn't as much emphasis on appreciating the employees who go out of their way to meet these needs.

Viewing 11500 - 11502 of 11,518 Reviews

Jobs at Alorica

Customer Service Representative

Inbound Customer Service Representative- Immediate Openings

United States

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Bilingual Customer Service Representative

Call Center Sales Representative $17/hr + Uncapped Commission

Alorica

Alorica reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Boring job with oppressive managers.

I feel that we are expected to do too much for a base pay of $9.00 per hour.

Good starting place

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