Does Alorica pay their employees well?

According to anonymously submitted Glassdoor reviews, Alorica employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at Alorica. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Alorica?

45% of Alorica employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Alorica 2.9 out of 5 for work life balance, 3.0 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Alorica?

Customer Service Representative (3398) , Customer Service Representative (CSR) (828) , Customer Service Agent (253) , Team Manager (197) , Call Center Representative (178) , Customer Service (139) , Call Center Agent (128) , Content Moderator (126) , Customer Experience Agent (108) , Sales Representative (89) , Customer Service (CSR) (86) , Operations Manager (85) , Technical Support Representative (84) , Technical Support (74) , Team Leader (73)

What are the pros of working at Alorica according to real employee reviews?

"Work from home was great" ((in 493 reviews)); "Great people to work for. 1 hour lunch (unpaid) and parties every now and then." ((in 452 reviews)); "Great coworkers to meet and have Gatherings at work" ((in 157 reviews)); "I had flexible hours which allowed me to handle certain aspects outside of work which was perfect for me." ((in 139 reviews)); "Great culture and company values" ((in 104 reviews))

What are the cons of working at Alorica according to real employee reviews?

"Poor management and schedules too" ((in 842 reviews)); "The pay is low and you don't know what company you are contracted under until they extend the offer." ((in 779 reviews)); "Only my problem is low salary since its my first time and im a graveyard shift" ((in 515 reviews)); "Training is horrible" ((in 331 reviews)); "There constantly adding so much on pcas for pennies on the dollar and there’s no benefit." ((in 292 reviews))

What are employees saying about Alorica layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Alorica layoffs and their outlook for job security at Alorica in 2026.

Alorica reviews

3.0

45% would recommend to a friend

(11,518 total reviews)

Mike Clifton and Max Schwendner

58% approve of CEO

38% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.1

Career opportunities

3.0

Culture & values

2.9

Work/Life balance

2.9

Compensation and benefits

2.8

Senior management

Alorica has an employee rating of 3.0 out of 5 stars, based on 11,518 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Alorica employee rating is 22% below average for employers within the Recursos humanos industry (3.8 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

12K reviews

4.0

Mar 26, 2011

Excellent job, but not a career...

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Wonderful hours available, excellent training environment.

Cons

Low benefits available for employees.

2.0

Mar 26, 2011

it was a downhill rollercoaster that was always jumping off the track.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

It is a good feeling to have a job where you know you are helping people to accomplish something. Alorica could be a great place to work if everything ran alittle bit smoother and everyone would be on the same page. Alorica when it started in Fort Myers it was a close nit place and everyone looked out for everyone. It was great.

Cons

Management seems to think that they are better than everyone. they have their own little groups and act like they shouldnt be accountable to anyone at all. they pick and choose which rules to bend for which employees. they forget that employees do have lives outside of the office. Schedules are changed for people to attend school but not for single mothers or fathers with babysitting conflicts. A "shift bid" is used to decide who works what shift and all employees must pick and then are not even guarenteed that they will get the shift they need. management needs to change the way they handle things or they will continue to lose the respect of the people that work for them.

5.0

Mar 25, 2011

Can be very fulfilling.

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

I enjoy being able to help people. I enjoy being able to talk to customers from all different places everyday.

Cons

Some of the calls can be stressful. Sometimes the it feels like the call cue is to high for to long.

Viewing 11497 - 11499 of 11,518 Reviews

Jobs at Alorica

Customer Service Representative

Bilingual Customer Service Representative

Inbound Customer Service Representative- Immediate Openings

Estados Unidos

View job

Call Center Sales Representative $17/hr + Uncapped Commission

Alorica

Alorica reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Excellent job, but not a career...

it was a downhill rollercoaster that was always jumping off the track.

Can be very fulfilling.

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