Does Alorica pay their employees well?

According to anonymously submitted Glassdoor reviews, Alorica employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at Alorica. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Alorica?

45% of Alorica employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Alorica 2.9 out of 5 for work life balance, 3.0 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Alorica?

Customer Service Representative (3402) , Customer Service Representative (CSR) (830) , Customer Service Agent (253) , Team Manager (197) , Call Center Representative (179) , Customer Service (139) , Call Center Agent (129) , Content Moderator (127) , Customer Experience Agent (109) , Sales Representative (89) , Customer Service (CSR) (86) , Operations Manager (85) , Technical Support Representative (84) , Technical Support (74) , Team Leader (73)

What are the pros of working at Alorica according to real employee reviews?

"Great people to work for. 1 hour lunch (unpaid) and parties every now and then." ((in 456 reviews)); "Great coworkers to meet and have Gatherings at work" ((in 158 reviews)); "they are a great starting job with many options if you want to move up and have very flexible hours" ((in 129 reviews)); "Great culture and company values" ((in 108 reviews)); "Good working environment and people" ((in 92 reviews))

What are the cons of working at Alorica according to real employee reviews?

"Poor management and schedules too" ((in 836 reviews)); "The pay is low and you don't know what company you are contracted under until they extend the offer." ((in 772 reviews)); "Only my problem is low salary since its my first time and im a graveyard shift" ((in 517 reviews)); "Training is horrible" ((in 330 reviews)); "There constantly adding so much on pcas for pennies on the dollar and there’s no benefit." ((in 281 reviews))

What are employees saying about Alorica layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Alorica layoffs and their outlook for job security at Alorica in 2026.

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Alorica

Alorica reviews

3.0

45% would recommend to a friend

(11,536 total reviews)

Mike Clifton and Max Schwendner

58% approve of CEO

37% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.1

Career opportunities

3.0

Culture & values

2.9

Work/Life balance

2.9

Compensation and benefits

2.8

Senior management

Alorica has an employee rating of 3.0 out of 5 stars, based on 11,536 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Alorica employee rating is 22% below average for employers within the Recursos humanos industry (3.8 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

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Disability

Parent or family caregiver

Veteran status

Reviews by job title

12K reviews

4.0

Mar 19, 2012

great people to work with

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

lots of career opportunities if you are willing to relocate

Cons

good place to work, just need to adjust lifestyle due to heavy work schedule

2.0

Feb 29, 2012

Easy work, poor leadership, disrespectful management

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Steady hours, mind-numbingly easy work, lots of interaction with customers (via phone), chances for lots of people to advance in the company

Cons

Hours are subject to change when a "shift bid" comes into effect (no matter if you want your hours to change or not) every few months. While in training, the trainers are both disrespectful and patronizing. Company was not willing to work with me (despite this long speech about how much they love their employees and want us all to succeed and have invested all this money into each of us) when childcare became an issue.

2.0

Feb 23, 2012

A place to learn on the job skills but with no job security and low pay.

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

An opportunity to sharpen skills and develop new ones.

Cons

Management runs new employees through the mill with absolutely no job security and low pay in comparison to other call center/customer service companies. After one year of working for Alorica 'only two or three remained of an initial training group of over 30. Company creates and uses fear of losing job as motivation rather than positive example, inspiration and rewards.

Viewing 11482 - 11484 of 11,536 Reviews

Jobs at Alorica

Customer Service - Work at Home (Must live within 45 miles of Charleston WV)

Remote Healthcare Customer Service Representative

Remote Healthcare Advocate-Hawaii Only

Hawaii

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Remote Healthcare Advocate-Nevada Only

Nevada

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Customer Service Representative

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Alorica

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great people to work with

Easy work, poor leadership, disrespectful management

A place to learn on the job skills but with no job security and low pay.

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