Allstate reviews

3.5

54% would recommend to a friend

(11,248 total reviews)
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Thomas J. Wilson II

64% approve of CEO

53% positive business outlook

Allstate has an employee rating of 3.5 out of 5 stars, based on 11,248 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Allstate employee rating is in line with the average (within 1 standard deviation) for employers within the Seguros industry (3.6 stars).

Reviews by job title

11K reviews
1.0
Jun 3, 2025
Recommend
CEO approval
Business Outlook

Pros

PTO buying; all PTO up front for the whole year

Cons

There was NOTHING about this job that is worth remembering. I actually get PTSD flashbacks when I walk past my home office. This was by far the most atrocious experience and job I’ve ever had. They lied to me from the jump. You HAVE to get in WRITING what they offer you, don’t rely on the offer letter that thing is full of lies and sweet talk. If they say to your face “you’re gonna be in INBOUND sales agent” get.that.in.writing. If they tell you you’ll be make a certain amount, get.that.in.writing. I was told the following “during training the pay is $17.50 but after you’ll go up to $50k!” WRONG it’s 17.50, NO CHANGE. Then I was told I would be inbound sales, actually my whole class was told that, then half way through training almost everyone, including myself, were told we were switched to OUTBOUND. The devil himself created outbound sales, I have never been cussed out, threatened, harassed, and belittled as I was in that role. When asked what the “heck” is up with changing me they said “departmental needs” DO NOT BE FOOLED this is what they do; they lure you in then and do a classics bait and switch. I THANKFULLY hav left but my former coworkers, who are all inbound, tell me how terrible it is. The insurance is way more then what other companies are charging, it’s not at all possible to seek anything and make enough in commission to make up for the lack of salary: 17.50 an hour in this day in age is disgraceful and disgusting. The metrics are unattainable and you will be burnt out before even starting on the phones.

4.0
Jun 3, 2025
Recommend
CEO approval
Business Outlook

Pros

Great pay and benefits. Has some great leaders in my management. A lot of resources and technology. Remote work besides on site inspections.

Cons

You have to go through what’s called authority to get approval to pay out claims. This slows down the process takes away the decision making from the licensed adjuster on site. Claims could be closed a whole lot faster without the need of authority consultants who make decisions from a desk while you are the one actually one site looking at the damages.

Viewing 454 - 456 of 11,248 Reviews

Glassdoor has 11,889 Allstate reviews submitted anonymously by Allstate employees. Read employee reviews and ratings on Glassdoor to decide if Allstate is right for you.