Allstate reviews

3.5

55% would recommend to a friend

(11,236 total reviews)
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Thomas J. Wilson II

64% approve of CEO

54% positive business outlook

Allstate has an employee rating of 3.5 out of 5 stars, based on 11,236 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Allstate employee rating is in line with the average (within 1 standard deviation) for employers within the Seguros industry (3.6 stars).

Reviews by job title

11K reviews
1.0
Sep 27, 2021

Salary adjuster

Recommend
CEO approval
Business Outlook

Pros

Help insureds recover from an accident

Cons

It is a salary position- they will tell you it is a 40 hour week job - but that is not accurate- to keep up with workload you will need to work 55+ hours a week. You will be assigned approximately 10 claims on Mondays and 5 claims Tuesday - Friday.

1.0
Sep 22, 2021
Recommend
CEO approval
Business Outlook

Pros

They are closed on the weekends

Cons

Heavy micromanagement, management is non-efficient. Management never has the answer to problems but will complain to team members. Supervisors avoid taking calls that have to be transferred. Lack of staff. When you join as a normal customer service rep and do well with your metrics, the management will convince you to join the premiere team and make it sound like it will be better than working on the normal customer service tier. Truthfully, I regret ever moving over to premiere as there was nothing actually "premiere" about the premiere team. It just means 'MORE WORK & MORE CALLS" than the normal tier customer service team. The pay does not increase either but the workload always does. If you join the Allstate benefits premiere team please expect to do EVERYONE's job of all departments including yours and expect to be blamed for everything that goes wrong from management.

3.0
Sep 19, 2021
Recommend
CEO approval
Business Outlook

Pros

Lots of PTO, $16 hourly, permanent WFM, pension plan, decent commission plan, and above average benefits

Cons

Low lead quality, high health plan deductibles, inadequate training, commissions taxed 40%, and metrics vs. people focused

Viewing 364 - 366 of 11,236 Reviews

Glassdoor has 11,877 Allstate reviews submitted anonymously by Allstate employees. Read employee reviews and ratings on Glassdoor to decide if Allstate is right for you.