AllianceOne reviews

3.4

61% would recommend to a friend

(197 total reviews)

Tim Casey

61% approve of CEO

43% positive business outlook

AllianceOne has an employee rating of 3.4 out of 5 stars, based on 197 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AllianceOne employee rating is in line with the average (within 1 standard deviation) for employers within the Administración y consultoría industry (3.7 stars).

Reviews by job title

197 reviews
2.0
May 26, 2015

Collector

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

If you can collect well good bonus check

Cons

Poor benefits. Constant supervision. Managers treat you like your a debter. They hire anyone.

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AllianceOne Response
6mo
Thank you for sharing your thoughts. We value your feedback and are always looking to improve. If there are specific areas you think we can work on, please contact us at 1-877-877-3944 or email us at LetsConnect@Teleperformance.com.
1.0
Apr 26, 2015

Collections

Recommend
CEO approval
Business Outlook

Pros

First week of training is impressive. Schedule is not bad.

Cons

They fire people very easy. They have an arrogance as if you should be lucky to even be there and act as if it takes a special talent to be a bill collector at a call center!! The job market is thankfully opening up and people don't need to put up with attitudes like this anymore (thank God) in one meeting they talked about changing thier extremely high turnover rate then they walk out 2 people who had gone through weeks of training in a classroom, never allowed tgem to prove them self on the floor. Fired in training. perfect attendance, no one understood. Then my first day on the floor I was told "they always do that in training" What???? They spent weeks making us memorize this stupid script that sounds aweful...only to be told by everyone that no one ever uses that on the floor, so basically they tell you they are setting you up with skills to succeed in training but actually are setting you up for failure. It's an aweful place, run by heartless people.

avatar
AllianceOne Response
6mo
We're sorry to hear about your experience and appreciate your feedback. Please contact us directly at 1-877-877-3944 or email us at LetsConnect@Teleperformance.com so we can address your concerns and work towards a resolution.
2.0
Feb 2, 2015
Recommend
CEO approval
Business Outlook

Pros

Nice shifts if your lucky you dont have to work nights... However shifts vary based on client need.

Cons

Constant commission metric changes based on needs.... favoritism shown to certain collectors

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AllianceOne Response
6mo
We're committed to learning from all feedback and are sorry to hear about your experience. Please contact us at 1-877-877-3944 or email us at LetsConnect@Teleperformance.com to discuss how we can improve.
Viewing 181 - 183 of 197 Reviews

Glassdoor has 204 AllianceOne reviews submitted anonymously by AllianceOne employees. Read employee reviews and ratings on Glassdoor to decide if AllianceOne is right for you.