Does AllianceOne pay their employees well?

According to anonymously submitted Glassdoor reviews, AllianceOne employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at AllianceOne. This rating has improved by 36% over the last 12 months.

How satisfied are employees working at AllianceOne?

61% of AllianceOne employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated AllianceOne 3.4 out of 5 for work life balance, 3.5 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at AllianceOne?

Customer Service Representative (23) , Customer Service Representative (CSR) (10) , Collections Agent (9) , Debt Collector (8) , Supervisor (8) , Call Center Agent (5) , Collections Representative (5) , Customer Relationship Manager (5) , Customer Service Agent (5) , Agent (4) , Collections Specialist (4) , Quality Assurance (4) , Collection Agent (3) , Collector (3) , Image Review Clerk (3)

What are the pros of working at AllianceOne according to real employee reviews?

"Good pay, great benefits, work from home" ((in 10 reviews)); "Most of the people hired are good people and good to work with." ((in 9 reviews)); "Good benefits and no weekends" ((in 8 reviews)); "Flexible hours thats about it" ((in 7 reviews)); "Great customer service experience and training" ((in 6 reviews))

What are the cons of working at AllianceOne according to real employee reviews?

"Poor management and they are only worried about them." ((in 18 reviews)); "Too much favoritism and unrealistic work" ((in 6 reviews)); "Severe lack of training and leaving you to “figure it out yourself” Difficult at time to reach supervisor when needed and left with situations not immediately able to be handled due to lack of supervisor availability." ((in 3 reviews))

What are employees saying about AllianceOne layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about AllianceOne layoffs and their outlook for job security at AllianceOne in 2026.

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AllianceOne

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AllianceOne reviews

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3.4

61% would recommend to a friend

(197 total reviews)

Tim Casey

61% approve of CEO

43% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.5

Culture & values

3.4

Work/Life balance

3.2

Career opportunities

3.1

Senior management

3.0

Compensation and benefits

AllianceOne has an employee rating of 3.4 out of 5 stars, based on 197 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AllianceOne employee rating is in line with the average (within 1 standard deviation) for employers within the Administración y consultoría industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

197 reviews

1.0

Feb 2, 2017

Exhausting

Collections agent

Recommend

CEO approval

Business Outlook

Pros

Good work schedule/paid vacation/close to home/toll reimbursement / can work overtime/basically wear whatever you want to work. That's it for pros

Cons

A million different policies in which none are followed, nepotism, favoritism, insane amount of work you are required to complete in a day for minimum wage, you will work a year before you make any commission, managers are lazy and unprofessional. If you are a drug user it's ok, as long as you answer the calls. Top 5 collectors have been there 20 years so you will never make what they make. You are basically answering the phones to take their payments. People can make whatever deal they want on your accounts , which affects your revenue, have to watch every payment that comes in because the posting department screws it up. High turnover, 1 out of 10 stay. Management will throw you a bone just to make you think you can do it. I would not recommend this job to anyone

AllianceOne Response

6mo

We're committed to learning from all feedback and are sorry to hear about your experience. Please contact us at 1-877-877-3944 or email us at LetsConnect@Teleperformance.com to discuss how we can improve.

4.0

Jan 10, 2017

Good company

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Opportunity to make large commission

Cons

Switching products, lots of compliance and rules to follow on the phone period making cold calls, must be able to create good rapport

AllianceOne Response

6mo

It's wonderful to hear that you had a positive experience during your tenure. Thank you for your contributions and best wishes for your future endeavors!

2.0

Nov 10, 2016

Don't work here

Collections agent

Recommend

CEO approval

Business Outlook

Pros

Have your own desk. Not a physical job. Hourly pay is ok (but they pay less to people who have been there longer which is a joke)

Cons

I'm looking for another job. I work full time and was told I would be getting paid for winning a competition that was held on site. $400 The company decided not to pay out even though we all worked our butts off to get to what we needed to to earn the $400.

AllianceOne Response

6mo

We regret that your experience wasn’t positive. Your feedback helps us improve. Please contact us at 1-877-877-3944 or email us at LetsConnect@Teleperformance.com so we can understand your concerns better.

Viewing 166 - 168 of 197 Reviews

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