Does AllianceOne pay their employees well?

According to anonymously submitted Glassdoor reviews, AllianceOne employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at AllianceOne. This rating has improved by 36% over the last 12 months.

How satisfied are employees working at AllianceOne?

61% of AllianceOne employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated AllianceOne 3.4 out of 5 for work life balance, 3.5 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at AllianceOne?

Customer Service Representative (23) , Customer Service Representative (CSR) (10) , Collections Agent (9) , Debt Collector (8) , Supervisor (8) , Call Center Agent (5) , Collections Representative (5) , Customer Relationship Manager (5) , Customer Service Agent (5) , Agent (4) , Collections Specialist (4) , Quality Assurance (4) , Collection Agent (3) , Collector (3) , Image Review Clerk (3)

What are the pros of working at AllianceOne according to real employee reviews?

"Good pay, great benefits, work from home" ((in 10 reviews)); "Most of the people hired are good people and good to work with." ((in 9 reviews)); "Good benefits and no weekends" ((in 8 reviews)); "Flexible hours thats about it" ((in 7 reviews)); "Great customer service experience and training" ((in 6 reviews))

What are the cons of working at AllianceOne according to real employee reviews?

"Poor management and they are only worried about them." ((in 18 reviews)); "Too much favoritism and unrealistic work" ((in 6 reviews)); "Severe lack of training and leaving you to “figure it out yourself” Difficult at time to reach supervisor when needed and left with situations not immediately able to be handled due to lack of supervisor availability." ((in 3 reviews))

What are employees saying about AllianceOne layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about AllianceOne layoffs and their outlook for job security at AllianceOne in 2026.

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AllianceOne

Part of TP

AllianceOne reviews

3.4

61% would recommend to a friend

(197 total reviews)

Tim Casey

61% approve of CEO

43% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.5

Culture & values

3.4

Work/Life balance

3.2

Career opportunities

3.1

Senior management

3.0

Compensation and benefits

AllianceOne has an employee rating of 3.4 out of 5 stars, based on 197 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AllianceOne employee rating is in line with the average (within 1 standard deviation) for employers within the Administración y consultoría industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

197 reviews

1.0

May 25, 2017

Only cares about numbers, not people

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

There is a pretty decent commission structure and good base pay for agents, but after awhile it's not worth it for reasons discussed below.

Cons

Leadership is a white boys club; very few women or minorities are promoted to leadership positions. Agents are treated like numbers. You will give moved around to different desks or different teams without explanation and sometimes without warning. Most supervisors "lead" in a command and control style; very little support, care or effort to develop their agents. The Eagan office has the lowest levels of satisfaction among its employers out of all AllianceOne offices and they do nothing to address it. You're promised all sorts of things like they "put people first" and all their values, but it's just lip service, don't fall for it. They're just words on posters.

AllianceOne Response

6mo

Thank you for bringing this to our attention. Your feedback is important to us, and we'd like to discuss your concerns further. Please reach out to us at 1-877-877-3944 or email us at LetsConnect@Teleperformance.com.

1.0

May 16, 2017

I would never return

Account representative

Recommend

CEO approval

Business Outlook

Pros

If you are able to navigate through all the politics and build your PDC; you can't achieve more commission!

Cons

The amount of favoritism, bias and lack of concerns for ALL employees is deafening and detrimental here at A1.

AllianceOne Response

6mo

We apologize for any negative experiences you had during your time with us. Please get in touch with us at 1-877-877-3944 or email us at LetsConnect@Teleperformance.com so we can address any lingering issues.

4.0

May 8, 2017

debt collector

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

unlimited earning potential in mortgage collections

Cons

distance from my home was too far

AllianceOne Response

6mo

Your positive review means a lot to us! We're glad to have had you on our team and wish you all the best in your future career.

Viewing 163 - 165 of 197 Reviews

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