Does Alight Solutions pay their employees well?

According to anonymously submitted Glassdoor reviews, Alight Solutions employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at Alight Solutions. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Alight Solutions?

53% of Alight Solutions employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Alight Solutions 3.4 out of 5 for work life balance, 3.3 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Alight Solutions?

Customer Service Representative (182) , Customer Care Representative (124) , Client Specialist (101) , Client Manager (92) , Health Pro Consultant (69) , Customer Service Representative (CSR) (66) , Workday Consultant (56) , Project Manager (54) , Customer Care Representative (CCR) (48) , Consultant (43) , Director (43) , Systems Analyst (43) , Associate (39) , Manager (37) , Software Engineer (33)

What are the pros of working at Alight Solutions according to real employee reviews?

"Good benefits and not toxic" ((in 258 reviews)); "Flexible work from home allows to balance work and family" ((in 238 reviews)); "Ability to work remotely and they were able to strike a good work/life balance" ((in 228 reviews)); "Great people and very diverse" ((in 187 reviews)); "Colleague culture is good and comfortable to work" ((in 98 reviews))

What are the cons of working at Alight Solutions according to real employee reviews?

"Low pay and difficult to get promoted" ((in 186 reviews)); "Poor management..too many followers & not enough leaders" ((in 137 reviews)); "No training at all for freshers and experienced" ((in 114 reviews)); "Be aware of frequent layoffs and high turnover, lots of outsourcing to India." ((in 59 reviews)); "Delayed sometimes and no bonus" ((in 47 reviews))

What are employees saying about Alight Solutions layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Alight Solutions layoffs and their outlook for job security at Alight Solutions in 2026.

Alight Solutions reviews

3.2

53% would recommend to a friend

(3,772 total reviews)

Rohit Verma

68% approve of CEO

42% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Alight Solutions has an employee rating of 3.2 out of 5 stars, based on 3,772 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Alight Solutions employee rating is in line with the average (within 1 standard deviation) for employers within the Administración y consultoría industry (3.7 stars).

Reviews by job title

4K reviews

2.0

Jul 28, 2025

Alight doesn’t care about their employees

Account executive

Recommend

CEO approval

Business Outlook

Pros

Bonuses, remote work, good colleagues for the most part

Cons

Alight has stretched its account management team to the brink in pursuit of profit. Leadership continues to stack on clients, forcing people to work nights and weekends. Colleagues are breaking down in tears, and there’s been a mass exodus of top talent. Leadership has gone cold, prioritizing boardroom goals over basic decency. Service delivery declines daily, tech support is useless, and everyone passes the buck. Account executives and managers are holding the company together with no support or respect from other departments. While we’re having hard conversations and getting disrespected by clients, executives hand each other atta boys in debt-chasing meetings and push offshore solutions in tone-deaf sessions that interrupt already packed schedules. Meanwhile, managers are doing account executive-level work for half the pay — all to cut costs.

Alight Solutions Response

10mo

Thank you for your feedback. We're sorry to hear about your experience with leadership. We take these concerns seriously and are committed to fostering a supportive and effective work environment.

1.0

Mar 17, 2025

Overworked, Underpaid

Customer success manager

Recommend

CEO approval

Business Outlook

Pros

Work from home, people are mostly nice…

Cons

I work over 14 hours a day and into the early hours almost every day. I ask for more resources, but the company doesn’t have any. We went public recently and our stock isn’t doing well, so no one has gotten raises since 2021. No one is happy working here. It used to be a great company with a great reputation, but it’s all in the toilet now. Do not work here.

Alight Solutions Response

1y

Thank you for your feedback and for bringing this issue to our attention. We are sorry to hear that you felt overworked during your time with us. We understand that a healthy work-life balance is crucial for the well-being and productivity of our employees. We are taking steps to review our workload distribution and policies to ensure that our team members are supported and have ample time to rest and recharge.

1.0

Mar 5, 2025

Run!

Project manager

Recommend

CEO approval

Business Outlook

Pros

100% remote work is available

Cons

everything else! The hours are long and you are always "on call". If they offer you a company phone, be advised that they have a tool on it that tracks all activity and they own everything on the phone. If you connect your company email to your personal phone, they legal have the right to confiscate your phone upon termination of employment, whether it is voluntary or involuntary.

Alight Solutions Response

1y

Thank you for your feedback and for bringing this issue to our attention. We are sorry to hear that you felt overworked during your time with us. We understand that a healthy work-life balance is crucial for the well-being and productivity of our employees. We are taking steps to review our workload distribution and policies to ensure that our team members are supported and have ample time to rest and recharge.

Viewing 115 - 117 of 3,772 Reviews

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Jobs at Alight Solutions

Customer Service Agent- Virtual - Temporary

Senior Product Owner - Healthcare Navigation - Virtual

Remote Seasonal Benefit Counselor - ABG

Delivery Specialist-Temporary-Virtual

Vice President, Care Transformation & AI Experience -Virtual