Does Air Canada pay their employees well?

According to anonymously submitted Glassdoor reviews, Air Canada employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Air Canada. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Air Canada?

48% of Air Canada employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Air Canada 3.2 out of 5 for work life balance, 3.0 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Air Canada?

Flight Attendant (442) , Station Attendant (182) , Customer Service Representative (177) , Manager (72) , Ramp Agent (68) , Customer Service Agent (59) , CSSA (52) , Service Director (46) , Customer Experience Specialist (44) , Airline Pilot (43) , Customer Experience Manager (35) , Customer Sales and Service Agent (32) , Customer Service (26) , CES (Customer Experience Specialist) (25) , Pilot (24)

What are the pros of working at Air Canada according to real employee reviews?

"The benefits are great and a lot of advancement if looking to make this your career." ((in 509 reviews)); "Travel benefits are great as the AC network flies to many places around the world." ((in 223 reviews)); "great benefits and flight benefits" ((in 212 reviews)); "Great friends and people to support you" ((in 130 reviews)); "Travels and colleagues are great." ((in 71 reviews))

What are the cons of working at Air Canada according to real employee reviews?

"The pay is low and taking advantage of the travel perks is really difficult because of the work schedule." ((in 241 reviews)); "Poor management and lots of flight disruptions." ((in 186 reviews)); "Low salary and office location" ((in 184 reviews)); "Long hours and away from family" ((in 92 reviews)); "Mostly bad managers" ((in 53 reviews))

What are employees saying about Air Canada layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Air Canada layoffs and their outlook for job security at Air Canada in 2026.

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Air Canada

Air Canada reviews

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3.2

48% would recommend to a friend

(3,084 total reviews)

Michael Rousseau

43% approve of CEO

42% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.2

Work/Life balance

3.2

Compensation and benefits

3.1

Career opportunities

3.0

Culture & values

2.6

Senior management

Air Canada has an employee rating of 3.2 out of 5 stars, based on 3,084 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Air Canada employee rating is in line with the average (within 1 standard deviation) for employers within the Transporte y logística industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

2.0

May 14, 2026

Enjoyable work overshadowed by excessive office politics

Intermediate finance agent

Recommend

CEO approval

Business Outlook

Pros

I enjoyed doing the work

Cons

There is too much politics working for a private company

4.0

May 13, 2026

Good work-life balance, great benefits, but lower IT salaries

Product owner

Recommend

CEO approval

Business Outlook

Pros

good work-life balance, flexible work time, flight benefits

Cons

for IT roles the salary is lower than industry average, mandatory 4 days per week in office

4.0

May 12, 2026

Great leadership and growth opportunities, but work-life balance needs improvement

Captain

Recommend

CEO approval

Business Outlook

Pros

Leadership Training Opportunities Growth Expansion

Cons

Work life balance can be improved

Viewing 10 - 12 of 3,084 Reviews

Jobs at Air Canada

Customer Experience Specialist - Part Time

Customer Experience Specialist

Spécialiste - Expérience client

Spécialiste - Expérience client - Temps Partiel