Does Air Canada pay their employees well?

According to anonymously submitted Glassdoor reviews, Air Canada employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Air Canada. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Air Canada?

48% of Air Canada employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Air Canada 3.2 out of 5 for work life balance, 3.0 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Air Canada?

Flight Attendant (442) , Station Attendant (182) , Customer Service Representative (177) , Manager (72) , Ramp Agent (68) , Customer Service Agent (59) , CSSA (52) , Service Director (46) , Customer Experience Specialist (44) , Airline Pilot (43) , Customer Experience Manager (35) , Customer Sales and Service Agent (32) , Customer Service (27) , CES (Customer Experience Specialist) (25) , Pilot (24)

What are the pros of working at Air Canada according to real employee reviews?

"The benefits are great and a lot of advancement if looking to make this your career." ((in 520 reviews)); "Travel benefits are great as the AC network flies to many places around the world." ((in 217 reviews)); "great benefits and flight benefits" ((in 216 reviews)); "great people and industry and balance" ((in 135 reviews)); "Travels and colleagues are great." ((in 68 reviews))

What are the cons of working at Air Canada according to real employee reviews?

"The pay is low and taking advantage of the travel perks is really difficult because of the work schedule." ((in 252 reviews)); "low salary and very corporate (admin)" ((in 188 reviews)); "Very messy infrastructure which has potential to improve but poor management can not handle that part" ((in 185 reviews)); "Long hours and away from home" ((in 95 reviews)); "There are some terrible managers." ((in 50 reviews))

What are employees saying about Air Canada layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Air Canada layoffs and their outlook for job security at Air Canada in 2026.

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Air Canada

Air Canada reviews

3.2

48% would recommend to a friend

(3,085 total reviews)

Michael Rousseau

43% approve of CEO

42% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.2

Work/Life balance

3.2

Compensation and benefits

3.0

Culture & values

3.0

Career opportunities

2.6

Senior management

Air Canada has an employee rating of 3.2 out of 5 stars, based on 3,085 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Air Canada employee rating is in line with the average (within 1 standard deviation) for employers within the Transporte y logística industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

4.0

Nov 14, 2025

Not a reference

Flight attendant

Recommend

CEO approval

Business Outlook

Pros

flexible luxury well-pay friendly good environment

Cons

delay timetable date setting control

2.0

Nov 13, 2025

Great co workers, terrible upper management

Customer experience manager

Recommend

CEO approval

Business Outlook

Pros

Flight benefits used to be good until they took special passes from Managers due to union complaints, no you're lumped in with everyone despite helping staff with situations they don't want to deal with ie messy customer interactions often involving irate passengers. Cool to see inner workings of airport but otherwise not many positives

Cons

Low pay compared to similar positions in other industries, lack of empathy or care from upper management, and if the staff like you upper management doesn't like you. AC is stuck in the 50s in terms of treatment of staff. Stay away unless you like being abused by senior leadership.

4.0

Nov 12, 2025

Operational requirements

Planning manager

Recommend

CEO approval

Business Outlook

Pros

More days off, flying perks

Cons

Stressful environment, onsite required, shift job

Viewing 88 - 90 of 3,085 Reviews

Jobs at Air Canada

Agent de piste (Préposé d'escale) – Aéroport - temps plein

Agent de piste (Préposé d'escale) – Aéroport - temps partiel

Chef Agent de piste (Chef Préposé d'escale) – Aéroport

Agent de piste (Préposé d'escale) – Aéroport - temps plein

Customer Sales and Service Agent - Call Centre