Agoda reviews

-Toxic management (for the Singapore team) -Toxic seniors - Regimental - No empathy from management. No trust. - Too many work procedures to handle complicated cases. Angry customers will get angrier. Customers request to speak to supervisor but supervisors will give so much reason not to speak to customers even if we tried so many ways to resolve, resulting in angrier customers.

If you have already work experience in the travel industry, do not work for Agoda. You will be probably not improve your skills or your career despite all promises made during interviews. The level of experience & skills by senior management is extremely low compared to other companies in the business. Most have no other work experience except from Agoda or are rejects from the likes of IBM, Accor or Tourico. Trainings offered are so simplistic that they are an absolute waste of time. Processes are over complicated, unnecessary and not very well thought through. Most tasks are conveyor style like as Agoda does not believe in empowering people. Favouritism, bullying and illegal practices are a daily thing at Agoda, especially since the new Managing Director for Europe moved from her UK role into this position. Senior Management cannot be trusted as very often they resort to lies and wrong promises. Management also encourages their team’s to deceit customers and suppliers. Targets are not realistic and calculation is very often incorrect. Benefits are minimal and below industry standard.