Does Accor pay their employees well?

According to anonymously submitted Glassdoor reviews, Accor employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Accor. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Accor?

78% of Accor employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Accor 3.5 out of 5 for work life balance, 3.9 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Accor?

Recepcionista (98) , Receptionist (80) , Front Desk Receptionist (68) , Revenue Manager (64) , Manager (40) , General Manager (39) , Assistant Manager (37) , Front Office Manager (36) , Duty Manager (32) , Sales Manager (32) , Guest Service Agent (29) , Réceptionniste (28) , Recepcionista Bilíngue (27) , Project Manager (25) , Reservations Agent (24)

What are the pros of working at Accor according to real employee reviews?

"Good benefits and advantages sometimes" ((in 90 reviews)); "Great team and very diverse" ((in 75 reviews)); "Environment is great and people are understanding" ((in 69 reviews)); "Work life balance is good and you don't take work home with you." ((in 55 reviews)); "colleagues are friendly and willing to teach" ((in 55 reviews))

What are the cons of working at Accor according to real employee reviews?

"Low salaries and progression to the top for a few same type of cultural fit profile." ((in 141 reviews)); "Poor management and not working on improving." ((in 99 reviews)); "Not much cons I would say but if I can pick one it would be low pay" ((in 83 reviews)); "Long hours and stressful sometimes" ((in 55 reviews)); "Big demands from the executive, long hours working but they don't give any appreciation." ((in 28 reviews))

Accor reviews

3.9

78% would recommend to a friend

(2,186 total reviews)

Sébastien Bazin

88% approve of CEO

65% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.9

Culture & values

3.6

Senior management

3.6

Compensation and benefits

3.6

Career opportunities

3.5

Work/Life balance

Accor has an employee rating of 3.9 out of 5 stars, based on 2,186 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Accor employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

5.0

Mar 15, 2025

kitchen hand

Kitchen hand

Recommend

CEO approval

Business Outlook

Pros

They follow Australian labour law

Cons

This is a physically demanding job

Accor Response

1y

Thank you for this positive review! It is important for us that our Heartists feel valued and recognized in their journey. We strive to create an environment that enables Heartists to be all they are, where they can learn and enjoy what they do. We hope that being a Heartist will always mean something to you and we wish you all the best in your future endeavors. Thank you for taking the time to share! Kind regards, Accor Talent & Culture

3.0

Mar 14, 2025

Benefits

Receptionist

Recommend

CEO approval

Business Outlook

Pros

Good benefits depend on the owner

Cons

No growth depend on the management

Accor Response

1y

Thank you for taking the time to review your experience as a Heartist. Your perspectives are valuable to us as we enhance the Heartist experience. Please trust that this will be passed along to the appropriate teams. Best regards, Accor Talent & Culture

2.0

Mar 13, 2025

Not good

Gsa - guest service agent

Recommend

CEO approval

Business Outlook

Pros

Good training opportunities, some friendly colleagues and great customers

Cons

Toxic management, poor salary and work-life balance. You’re expected to be flexible when they are not. Ridiculous targets for enrolments and being pressured by the management all the time to reach their goals. Staff doesn’t feel valued or respected, they are being taken for granted.

Accor Response

1y

Thank you for taking the time to share your experience. We are sorry to hear that you feel this way, as it is not the experience we want for our Heartists. Your feedback is important to us, and we take it seriously as we continuously strive to improve our work environment. We understand that work-life balance, recognition, and fair expectations are crucial to creating a positive workplace. Please know that your concerns are heard, and we encourage you to share them directly with your manager or HR representative so we can work towards meaningful improvements together. We truly appreciate your dedication and contributions to Accor and hope to create a more fulfilling experience for you and all our Heartists. Kind regards, Accor Talent & Culture

Viewing 151 - 153 of 2,186 Reviews

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GERENTE DE FRONT | HOTEL SOFITEL LA RESERVA CARDALES

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Accor

Accor reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

kitchen hand

Benefits

Not good

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