Accor reviews

3.9

78% would recommend to a friend

(2,186 total reviews)
avatar

Sébastien Bazin

88% approve of CEO

65% positive business outlook

Accor has an employee rating of 3.9 out of 5 stars, based on 2,186 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Accor employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Reviews by job title

2K reviews
3.0
Mar 13, 2025
Recommend
CEO approval
Business Outlook

Pros

open environment friendly manager and cowerkers

Cons

distant away no bonuses no lunch canteen

avatar
Accor Response
1y
Thank you for taking the time to write your feedback and share your experience. Your comments are heard and will be acted upon to enhance our collective experience in the Heartist community. Best regards, Accor Talent & Culture
3.0
Mar 10, 2025

Je ne regrette rien

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The main advantage is related to working in an international environment.

Cons

I think it lacked a bit of internal organisation and structure. The lack of a clear hierarchy and well-defined mansions contributed into making everyday operations somehow chaotic. I must underline though, that I cannot tell whether it was specific to the hotel I worked in or the group tout court.

avatar
Accor Response
1y
Thank you for your review, we are very sorry to hear about the difficulties you had, this is not the experience we want to offer our Heartists. Please know that your feedback is heard and it will help us enhance the Heartist experience. If you wish to discuss further or provide any additional feedback, please feel free to contact your former HR representatives. ​ Kind regards, Accor Talent & Culture
4.0
Mar 8, 2025
Recommend
CEO approval
Business Outlook

Pros

Everything ok. Nice place for working

Cons

Short salary, not so much increase

avatar
Accor Response
1y
Thank you for taking the time to write your feedback and share your experience. Your comments are heard and will be acted upon to enhance our collective experience in the Heartist community. Best regards, Accor Talent & Culture
Viewing 154 - 156 of 2,186 Reviews

Glassdoor has 4,929 Accor reviews submitted anonymously by Accor employees. Read employee reviews and ratings on Glassdoor to decide if Accor is right for you.