Does Accor pay their employees well?

According to anonymously submitted Glassdoor reviews, Accor employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Accor. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Accor?

78% of Accor employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Accor 3.5 out of 5 for work life balance, 3.9 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Accor?

Recepcionista (98) , Receptionist (80) , Front Desk Receptionist (68) , Revenue Manager (64) , Manager (40) , General Manager (39) , Assistant Manager (37) , Front Office Manager (36) , Duty Manager (32) , Sales Manager (32) , Guest Service Agent (29) , Réceptionniste (28) , Recepcionista Bilíngue (27) , Project Manager (25) , Reservations Agent (24)

What are the pros of working at Accor according to real employee reviews?

"Good benefits working under the Accor brand for staying at their hotel chain" ((in 90 reviews)); "Great team and very diverse" ((in 76 reviews)); "Great people and ambience to work at" ((in 73 reviews)); "Good Colleagues and Bosses." ((in 59 reviews)); "Work life balance is good and you don't take work home with you." ((in 54 reviews))

What are the cons of working at Accor according to real employee reviews?

"Low salaries and progression to the top for a few same type of cultural fit profile." ((in 134 reviews)); "Poor management and not working on improving." ((in 104 reviews)); "Not much cons I would say but if I can pick one it would be low pay" ((in 83 reviews)); "Long hours and stressful sometimes" ((in 53 reviews)); "Big demands from the executive, long hours working but they don't give any appreciation." ((in 29 reviews))

Accor reviews

Compare reviews

3.9

78% would recommend to a friend

(2,184 total reviews)

Sébastien Bazin

88% approve of CEO

65% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.9

Culture & values

3.6

Senior management

3.6

Compensation and benefits

3.6

Career opportunities

3.5

Work/Life balance

Accor has an employee rating of 3.9 out of 5 stars, based on 2,184 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Accor employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

2.0

May 18, 2026

Opportunities for exposure but long hours and bullying

Assistant manager

Recommend

CEO approval

Business Outlook

Pros

Opportunities for industry exposure, plenty of properties to choose form to work in around the world

Cons

Long hours, low pay. No opportunities for promotion unless willing to move to other properties regularly. Lots of bullying and cattiness that continues to go unaddressed

Accor Response

2w

Thank you for your review, we are very sorry to hear about your negative experience. Please know that we value your feedback and it helps us improve. We support our managers to grow their leadership skills through different trainings and we will continue to design new ones. If you wish to discuss further, please feel free to contact your HR representative. Kind regards, Accor People & Culture

3.0

May 16, 2026

Affordable accommodation but low pay and high turnover

Gsa - guest service agent

Recommend

CEO approval

Business Outlook

Pros

- cheap accom - easy - lots of training provided

Cons

- low pay - high turnover

Accor Response

2w

Thank you for taking the time to write your feedback and share your experience. Your comments are heard and will be acted upon to enhance our collective experience in the Heartist community. Best regards, Accor People & Culture

4.0

May 8, 2026

Good team and decent career growth, but low pay

Hotel night auditor

Recommend

CEO approval

Business Outlook

Pros

Good team. (Depends on property) Decent career progression.

Cons

Low salary. Can feel stagnant.

Accor Response

3w

Your positive review as a Heartist means a lot to us - thank you for sharing your experience! As always, together, we continue to nurture an environment that supports your well-being and growth. It's great having you on this journey! Kind regards, Accor People & Culture

Viewing 7 - 9 of 2,184 Reviews

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Accor

Accor reviews

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Ratings by demographic groups

Reviews by job title

Opportunities for exposure but long hours and bullying

Affordable accommodation but low pay and high turnover

Good team and decent career growth, but low pay

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