Accor reviews

3.9

78% would recommend to a friend

(2,184 total reviews)
avatar

Sébastien Bazin

88% approve of CEO

65% positive business outlook

Accor has an employee rating of 3.9 out of 5 stars, based on 2,184 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Accor employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Reviews by job title

2K reviews
3.0
Apr 24, 2026
Recommend
CEO approval
Business Outlook

Pros

It's a job Good people

Cons

Hospitality Long hours Early start and late finish Sometimes lone working

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Accor Response
1mo
Thank you for taking the time to review your experience as a Heartist. Your perspectives are valuable to us as we enhance the Heartist experience. Please trust that this will be passed along to the appropriate teams. Best regards, Accor People & Culture
1.0
Apr 24, 2026

x

Recommend
CEO approval
Business Outlook

Pros

monday- Friday office working hours

Cons

very low salary, lack of grow

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Accor Response
1mo
Thank you for your review, we are very sorry to hear about the difficulties you had, this is not the experience we want to offer our Heartists. Please know that your feedback is heard and it will help us enhance the Heartist experience. If you wish to discuss further or provide any additional feedback, please feel free to contact your former HR representatives. ​ Kind regards, Accor People & Culture
4.0
Apr 23, 2026

Really good

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good company culture, great benefits if you like to travel (the membership programme is really good). Good progression and development prospects.

Cons

Depending on what is your line of work, hours can be difficult to manage.

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Accor Response
1mo
Thank you for this positive review! It is important for us that our Heartists feel valued and recognized in their journey. We strive to create an environment that enables Heartists to be all they are, where they can learn and enjoy what they do. We hope that being a Heartist will always mean something to you and ​we wish you all the best in your future endeavors. Thank you for taking the time to share! Kind regards, Accor People & Culture
Viewing 13 - 15 of 2,184 Reviews

Glassdoor has 4,925 Accor reviews submitted anonymously by Accor employees. Read employee reviews and ratings on Glassdoor to decide if Accor is right for you.