Does Accor pay their employees well?

According to anonymously submitted Glassdoor reviews, Accor employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Accor. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Accor?

78% of Accor employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Accor 3.5 out of 5 for work life balance, 3.9 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Accor?

Recepcionista (98) , Receptionist (80) , Front Desk Receptionist (68) , Revenue Manager (64) , Manager (40) , General Manager (39) , Assistant Manager (37) , Front Office Manager (36) , Duty Manager (32) , Sales Manager (32) , Guest Service Agent (29) , Réceptionniste (28) , Recepcionista Bilíngue (27) , Project Manager (25) , Reservations Agent (24)

What are the pros of working at Accor according to real employee reviews?

"Good benefits working under the Accor brand for staying at their hotel chain" ((in 90 reviews)); "Great team and very diverse" ((in 76 reviews)); "Great people and ambience to work at" ((in 73 reviews)); "Good Colleagues and Bosses." ((in 59 reviews)); "Work life balance is good and you don't take work home with you." ((in 54 reviews))

What are the cons of working at Accor according to real employee reviews?

"Low salaries and progression to the top for a few same type of cultural fit profile." ((in 134 reviews)); "Poor management and not working on improving." ((in 104 reviews)); "Not much cons I would say but if I can pick one it would be low pay" ((in 83 reviews)); "Long hours and stressful sometimes" ((in 53 reviews)); "Big demands from the executive, long hours working but they don't give any appreciation." ((in 29 reviews))

Accor reviews

3.9

78% would recommend to a friend

(2,184 total reviews)

Sébastien Bazin

88% approve of CEO

65% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.9

Culture & values

3.6

Senior management

3.6

Compensation and benefits

3.6

Career opportunities

3.5

Work/Life balance

Accor has an employee rating of 3.9 out of 5 stars, based on 2,184 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Accor employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

5.0

May 20, 2026

Great company with good work-life balance, but harsh on illness

Team leader

Recommend

CEO approval

Business Outlook

Pros

Great company to work for. Relaxed attitude to work and still professional. Great work to life balance. Free food on shift.

Cons

Can be harsh with illnesses.

Accor Response

2d

Thank you for this positive review! It is important for us that our Heartists feel valued and recognized in their journey. We strive to create an environment that enables Heartists to be all they are, where they can learn and enjoy what they do. We hope that being a Heartist will always mean something to you and we wish you all the best in your future endeavors. Thank you for taking the time to share! Kind regards, Accor People & Culture

5.0

May 19, 2026

Healthy work-life balance with a motivating team

Dta entry operator

Recommend

CEO approval

Business Outlook

Pros

Healthy work life balance. Good team. Very motivating. Get to travel so much.

Cons

There are no cons I have experienced.

Accor Response

2w

Thank you for this positive review! It is important for us that our Heartists feel valued and recognized in their journey. We strive to create an environment that enables Heartists to be all they are, where they can learn and enjoy what they do. We hope that being a Heartist will always mean something to you and we wish you all the best in your future endeavors. Thank you for taking the time to share! Kind regards, Accor People & Culture

3.0

May 18, 2026

Great people but chaotic management

F & b attendant

Recommend

CEO approval

Business Outlook

Pros

People are really cool and nice

Cons

Management was all over the show

Accor Response

2w

Thank you for taking the time to write your feedback and share your experience. Your comments are heard and will be acted upon to enhance our collective experience in the Heartist community. Best regards, Accor People & Culture

Viewing 4 - 6 of 2,184 Reviews

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Accor

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Ratings by demographic groups

Reviews by job title

Great company with good work-life balance, but harsh on illness

Healthy work-life balance with a motivating team

Great people but chaotic management

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