Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Abt

      Is this your company?

      Abt reviews

      3.9

      71% would recommend to a friend

      (261 total reviews)

      Mike, Ricky, Jon & Billy Abt

      87% approve of CEO

      74% positive business outlook

      Ratings by demographic groups

      Abt has an employee rating of 3.9 out of 5 stars, based on 261 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Abt employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

      Reviews by job title

      261 reviews
      4.0
      Feb 8, 2023

      It's okay

      Web merchandiser
      Recommend
      CEO approval
      Business Outlook

      Pros

      It's an easy job with a great staff

      Cons

      Monogomous, tedious, unfulfilling work that leaves you drained at the end of the day.

      avatar
      Abt Response
      3y
      Thank you for your feedback and we agree that we have great employees. Our web merchandisers are an integral part of the company as they ensure that all of our products are accurately displayed and described on our website which requires great attention to detail. We do, however, understand that different people are fulfilled by different types of work which is why we have an internal job board. We encourage employees who are seeking new challenges to apply for other roles and grow within the company.
      4.0
      Jan 31, 2023

      Overall great experience

      Techstop connect technician
      Recommend
      CEO approval
      Business Outlook

      Pros

      Creative workplace architecture and employees are kind.

      Cons

      Management can sometimes be so focused on the "Customer is always right" mentality that they come across as representing their employees as either incompetent or incapable of helping the customer. This occurs during various customer complaint resolutions when managerial approval is needed to appease the customer.

      avatar
      Abt Response
      3y
      Customer Service is our bread and butter, it is what has kept us growing for the past 86 years. The customer is right 99.9% of the time. We empower all of our staff to make decisions based on our motto “The answer is always YES to any reasonable request” Therefore we expect extra effort from our customer service team and encourage them to go the extra mile. Of course mistakes will be made but we take those experiences and use them as teaching moments.
      2.0
      Dec 4, 2022

      Not terrible, Odd dynamic

      Customer service
      Recommend
      CEO approval
      Business Outlook

      Pros

      They hired me quick. I was looking for something between my internship and my graduation, for an unknown time period(was only a few weeks thankfully). Orientation went well (great job Nicki), but that's when I started seeing issues. Schedule was flexible, Mavriganis made it very easy to come and go as I pleased.

      Cons

      "we're a family run company" was the most popular answer there. This place would be 5 stars if you were part of the family and got to act the way the family does, but to move up you would have to really start sucking up. The justification for a lot of things was "because the Abts say so" instead of a logical approach "You can't ask who is calling because the Abts think it's rude" ........let's just play 100 questions instead of trimming the fat and getting right to the point.

      avatar
      Abt Response
      3y
      We appreciate the feedback. Our core commitment to customers and rewarding hard-working employees has remained the same since we were a small storefront and we believe that is what has led to our continued growth over the last 86 years. Bob Abt made the decision to not screen calls many years ago for the simple reason that no matter who is calling, every customer is important. What we value is not sucking up, but rather, hard work. Promoting exemplary employees is common and nearly all of our managers and supervisors began in entry-level positions. We hope you enjoy the sweaters as they are quite comfortable!
      Viewing 55 - 57 of 261 Reviews
      Related searches: Abt jobs | Abt salaries | Abt benefits | Abt interviews
      ReviewsAbt reviews

      Glassdoor has 275 Abt reviews submitted anonymously by Abt employees. Read employee reviews and ratings on Glassdoor to decide if Abt is right for you.