AT&T reviews

3.3

52% would recommend to a friend

(42,048 total reviews)
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John Stankey

43% approve of CEO

45% positive business outlook

AT&T has an employee rating of 3.3 out of 5 stars, based on 42,048 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AT&T employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.6 stars).

Reviews by job title

42K reviews
3.0
Jul 30, 2008
Recommend
CEO approval
Business Outlook

Pros

fast growing business with innovative products and services. capable leadership.

Cons

at&t "wired" power-grab will kill mobility long-term. corporate is sticking it to mobility employees; we are taking beneft and pay cuts. mobility senior leadership promotes your world connected, but can't bring themselves to lead by example with a flexible work from home arrangement.

2.0
Jul 29, 2008
Recommend
CEO approval
Business Outlook

Pros

Experience with many different types of people in a high speed sales environment. Learn how to deal with a hardball style of management. Very social environment.

Cons

Old school type of management, pay scale on a constant downward spiral, they make you work more and get paid less. Unrealistic expectations and goals. Commissions are paid on feature sales mostly. You get charged back on your paycheck for 6 months after you make a sale. Feature codes and pricing is changed about every three months. If your customer goes to a different At&t out of convenience. Every sales person step one is to look at features on the customers account. If the feature code has changed, you end up owing At&t money and someone else steals your commissions. You spend half of your sale times checking your charge backs, When your feature sales drops it affects your percentage which affects your overall pay. our managers treated us like we were bad sales people, but, would not let us spend anytime trying to fix our chargebacks.

3.0
Jul 26, 2008
Recommend
CEO approval
Business Outlook

Pros

AT&T is the best reason for customer to open the doors to us. We can walk up to any business and should be able to gain access to the customer's decision maker for a quick marketing pitch. It is hard to claim that from a smaller Telecommunication company. We have some very technical genius working at AT&T but we also have a bunch of people being in the way of everyday business and pile of paperworks that would not earn us any eco friendly place to work anytime sonn. Too many cooks and not enough assistant to support a massive red tape monster.

Cons

AT&T is not always willing and nimble enough to take all the business offering to us.

Viewing 41896 - 41898 of 42,048 Reviews

Glassdoor has 46,465 AT&T reviews submitted anonymously by AT&T employees. Read employee reviews and ratings on Glassdoor to decide if AT&T is right for you.