AT&T reviews

3.3

52% would recommend to a friend

(42,048 total reviews)
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John Stankey

43% approve of CEO

45% positive business outlook

AT&T has an employee rating of 3.3 out of 5 stars, based on 42,048 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AT&T employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.6 stars).

Reviews by job title

42K reviews
1.0
Aug 2, 2008
Recommend
CEO approval
Business Outlook

Pros

If you desire to work at a place where advancement and education are not valued, then AT&T is the right place for you. You can work here for 35 years on cruise control, just kiss the right tail and you'll be fine. That's assuming that your director, ED, and VP don't screw enough stuff up to get everyone surplused. So if you are a yes man, who had no desire to get additional education and you don't want to get promotoed, then this is a good place to work.

Cons

I worked at this company for several years and had several years of "far exceeds expectations" on my yearly appraisial. I never got promoted despite many attempts to do so. As a manager you have no authority to make decisions. All decisions have to go through about 15 layers of red-tape to get approved. Senior managment is greedy and lines their pockets with 8 and 9 figure salaries, bonus, options, etc. while they continue to take bonus money and raises away from lower and middle management. Be prepared to purchase your own supplies as AT&T will not provide them for budget reasons. Morale is extremely low and when I left, I had dozens of colleagues ask me to keep their contact information in case there were opportunities at my new company. There is a sense of sadness when you walk into many of the offices as most people really don't want to be there. Don't fall for this line from managment..."This job is the right opportunity for you and you'll get exposure to the right people who will help you get the promotion you deserve and have proven in your skills and work habits." I heard that several times in many different positions and when the opportunties to go up a level opened up, I'd get this line..."Well, the budget is really tight right now and I really can't promote someone right now and I'm going to have to make this a lateral move." That was a common occurance. Backstabbing to get ahead is commonplace.

4.0
Aug 1, 2008
Recommend
CEO approval
Business Outlook

Pros

You get an employee rate on phones....$20 for 1000 daytime min. and 1000 night mins. the downside, i really think that the corps store dont listen to us. we are always out of dummy phones, and posters. some promotional items. they never arrive on time. our rep. always order a bunch of not useful stuff. we know she has a budget to spend and she needs to spend it. and when we complain to the upper management, they really didnt seem to care. after the first few times, we just let it go. and let the rep waste ATT's money.

Cons

Reps. dont listen to us at times.

2.0
Jul 31, 2008
Recommend
CEO approval
Business Outlook

Pros

being exposed to working for a large comopany

Cons

the company barely reimburses for business trips, no employee lunches or anything of a sort, no forks or plates in the kitchen - you get the picture

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