AMS reviews

3.5

61% would recommend to a friend

(2,852 total reviews)
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Gordon Stuart

61% approve of CEO

47% positive business outlook

AMS has an employee rating of 3.5 out of 5 stars, based on 2,852 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AMS employee rating is in line with the average (within 1 standard deviation) for employers within the Recursos humanos industry (3.8 stars).

Reviews by job title

3K reviews
2.0
May 14, 2025

BEWARE

Recommend
CEO approval
Business Outlook

Pros

Got to work with a fantastic company (Delta) and learn from their HR and recruiting professionals.

Cons

If you have an issue, there is no HR to talk to. You can't go to your client's HR and AMS HR is basically non existent for actual employee relations issues. Neglectful of employees and giving them important information in a timely manner. Will hire you on under false promises. Lots of things that they don't disclose but have written in the FINE PRINT.

2.0
Feb 25, 2025
Recommend
CEO approval
Business Outlook

Pros

Worked with super-talented recruiters on a couple of accounts. Great exposure to well-known clients, and can feel that you are working in-house recruitment, and collaborating with the client. If you are lucky enough to work with collaborative clients - there are opportunities to get involved in innovative, high-profile projects to make a mark.

Cons

Depends on the client - hybrid working is aligned to the client's hybrid working policy, not AMS. Very difficult to get a promotion, it is mostly influenced by the client, not by your merit and the contributions you've made at AMS and for the client, which can feel like a one-sided approach. And favouritism may be part of it - if your face fits in the client's culture and brand. The bonus is non-existent (I only received a bonus once over the 4 years of my tenure). AMS recently changed the bonus structure and performance process, which no one in my team seems to understand as it is complex with more hoops to jump through (more reasons not to give out bonuses, in my opinion). Job security is almost non-existent, client has 30 days' notice to terminate their contract with AMS, leaving recruiters and sourcing teams in the dark for a while. There is an AMS internal recruitment team that solely focuses on internal mobility due to termination or redundancy. If there is no opportunity on other accounts you are at high risk of redundancy. Most contracts are for 5 years and with a review to bid again for a renewal. Generally, clients are looking to cut costs. There is a preference not to recruit a full team of UK recruiters/sourcers, but instead to recruit overseas - in Poland and Manila. The maternity leave policy is appalling, considering the majority of UK recruiters and specialists are female. First 8 weeks full pay, then the next 8 weeks 50%, the remaining weeks are statutory pay then nothing at the last few weeks. (enhanced).

1.0
Dec 5, 2024
Recommend
CEO approval
Business Outlook

Pros

For the most part, everyone I work with has been lovely, down-to-earth, and good at their jobs. The people are by-far the best part of working at AMS. Additionally, most people are allowed to work from home most of the week, though they don't hire any remote-only positions anymore.

Cons

Currently, my entire department is stressed about our job security. We're going through a restructure, which is fine in theory, but a senior manager thought it was a good idea to tell us (right before Christmas!) that most of our jobs are being moved overseas, and we have not been told how many jobs will be left for UK employees, but it doesn't sound like many. Soon my colleagues will all be competing for our own jobs, which has created a hugely toxic work environment. As far as we can tell, we're essentially all being made redundant and competing for whatever's left, rather than having our skills audited and being allocated when possible. On another topic, the widespread use and approval of AI-generated content throughout the company is very disappointing, and makes it clear that the company does not value creativity or originality. Why should anyone bother reading AMS' words if AMS employees can't be bothered to write them?

Viewing 100 - 102 of 2,852 Reviews

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