AMS reviews

3.5

61% would recommend to a friend

(2,851 total reviews)
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Gordon Stuart

60% approve of CEO

47% positive business outlook

AMS has an employee rating of 3.5 out of 5 stars, based on 2,851 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AMS employee rating is in line with the average (within 1 standard deviation) for employers within the Recursos humanos industry (3.8 stars).

Reviews by job title

3K reviews
1.0
Jan 23, 2020
Recommend
CEO approval
Business Outlook

Pros

Benefits were way above most companies with sick time, pto and wfh. International company to work for was something unique.

Cons

Where should I begin? This place micromanages admin starts a ridiculous level. On our account, we had weekly team meetings and one on one meetings with our team leads. That is right weekly meetings with our team lead. We had so much work with projects, normal admin work and was given team lead work that normally team leads should do their own work. Our management and team leads were never held accountable for their actions when things go south on an account. Admin are not valued here, we are the red headed step children of this company. On top of that, favoritism runs wild on promotions via through team leads. It is common for white women to get promotions over males/minority people. They pride themselves on white women promotions and hirings. Do not expect to get any promotion here. Technology is a joke here, computers are in the Stone Age.

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AMS Response
6y
I was disappointed to read your review of your experience of working at AMS. You make some comments about Diversity which are very important for me to understand further. Please do get in touch if you would like to discuss your views 1:1 and in confidence. ruth.smyth@alexmann.com, HR Director
1.0
Jul 5, 2016
Recommend
CEO approval
Business Outlook

Pros

Paid time off is competitive for the market; Well-known brands make working for AMS unique

Cons

Promotions are quite frequently based on "who's been here the longest" and how popular someone is. Based on how many "awards" someone receives at the yearly company holiday party, you can tell who will be promoted next year (ex. "Most AMS spirit," "Most likely to be CEO," etc.) Raises and bonuses are almost non-existent, especially if someone comes through the Foundation Program - Employees that go through the Foundations Program will likely wait at least 2 years before being considered for a promotion even though many of them will be doing the job of a lead sourcing specialist at the sourcing specialist pay grade. AMS Cleveland employees did not receive a yearly bonus for 2015. Gossip and corporate politics run rampant even at the management level, there is an open environment so there are a lot of whispers, texts, booking of meeting rooms to talk about other people's performance, personal matters, annoyances, etc. Management frequently confides in direct reports on their team regarding their other direct report's performance and things that "annoy" them - not professional. Retaliation is a very real thing at AMS so most of this actiivity goes unreported. HR and senior level management is a bit of a joke, nothing is confidential and when you report misconduct that has occurred at the management level, do so with caution as you will likely be shunned or outcast. Things that are said to stay confidential behind closed doors are often shared. Strong accounts have pulled out. People are leaving in flocks. No attempt to keep the good people. Little to no focus on diversity and inclusion. Differences in work/life balance flexibility by account. On some accounts, salaried exempt employees are required to work strict hours but sometimes asked to stay late, come in early, or work through lunch (if account gets busy or if there is an account or AMS related meeting) and are not allowed to flex their time to accommodate those requests. No OT in those circumstances either.

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AMS Response
9y
As HRD, your comments about confidentiality concern me. Please do make contact at Ruth.smyth@alexmann.com if you would like to discuss your views in confidence
1.0
Oct 17, 2015
Recommend
CEO approval
Business Outlook

Pros

Not many but they try to make their work place fun Good clients Great employees coworkers are amazing

Cons

Management is awful, they are not transparent and never tell you the truth about how the account is going. Pay is poor. Will promote wrong employees based on who is drinking the kool-aid. Asks for suggestions but when tell management how to fix issues never listen or they tell us that we are checked out.

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AMS Response
10y
Thank you for taking the time to comment on our organization. We value your feedback, and would appreciate a better understanding of what your frustrations are. Please feel free to reach out to me directly at tanya-marie.nichols@alexmann.com
Viewing 34 - 36 of 2,851 Reviews

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