ALS Global reviews

2.8

40% would recommend to a friend

(1,492 total reviews)

Malcolm Deane

42% approve of CEO

27% positive business outlook

ALS Global has an employee rating of 2.8 out of 5 stars, based on 1,492 company reviews on Glassdoor which indicates that most employees have an average working experience there. The ALS Global employee rating is 25% below average for employers within the Administración y consultoría industry (3.7 stars).

Reviews by job title

1K reviews
1.0
Apr 21, 2018

Chemist

Recommend
CEO approval
Business Outlook

Pros

I enjoy working with my fellow employees. We have a great group of hard working professionals at my location. The people I work with have great enthusiasm and energy.

Cons

ALS has a terrible corporate management team headquartered in Houston, Texas. The General Manger of the Life Sciences Division is totally incompetent and knows nothing about hiring good lab managers or building leaders at the different locations around the United States. The management team is driven by greed and hostility. Most of the Laboratory locations are understaffed tremendously. The salaried employees work a lot of overtime with no compensation or bonuses. The pay raises are very small when and if they occur.

avatar
ALS Global Response
8y
Thank you for the feedback. We are glad to hear you enjoy working with the individuals at your location. Regarding the remainder of your review, we’re sorry to hear about your experience. We would like to know more about the issues you encountered so we can look at improvement opportunities. Please consider reaching out to us confidentially - ALSUSA.HRSupport@ALSGlobal.com.
2.0
Apr 20, 2018

Lab assistant

Recommend
CEO approval
Business Outlook

Pros

Coworkers. Most people are willing to help others in different teams and departments as needed. Good benefits. WQ department had a great supervisor.

Cons

Lab assistants do repetitive motion which can cause injury. Beware. Low pay. Learning different tests won't guarantee higher wages. Upper higher management has no clue what is going. Giving notices to employees who have worked there several years and are permanent on any day and escorting them out in the same day they are given their notice is extremely rude. This brings the morale down of all workers which leads to being less productive. Recruitment of new employers starts after busy season starts, and training is not as extensive as it should be. Lots of training as it is happening and lots of mistakes made by new employees due to lack of training.

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ALS Global Response
8y
Thank you for your comments and feedback about what it is like to work at ALS. Safety as a priority is a core value at ALS and something we take very seriously. As a result, we have a formalized Health & Safety program in place that not only meets but exceeds provincial H&S requirements. Our program includes job hazard analysis and hazard risk reporting, which all employees are encouraged to bring forward. All identified H&S risks, such as repetitive movements, are assessed and necessary controls (such as work hardening, job rotation, task variety, protective equipment etc…) are put in place in order to prevent the potential for injury. We have already reviewed the H&S risks associated with the Lab Assistant role; however, we will be sure to re-visit with the site to ensure all H&S practices are being observed. It is true that our business is seasonal in nature, which requires ramping up at the beginning of the season and flexing down at the end. We do our best to time recruiting new employees so they are adequately trained for the roles they will be performing. However, due to the volume of recruiting we conduct nationally and the speed at which the season ramps up, it doesn’t take long for hiring to coincide with the busy season. At the end of the season, our operations do flex down again and we absolutely recognize and empathize that this can be difficult time for all employees at the location, not just those directly impacted. As such, we take care to respect the different needs of the impacted employees, as well as the rest of the workgroup. In addition, we follow all legal privacy and confidentiality requirements. If employees would like say their good-byes, we encourage them to do so outside of working hours. Please be aware that ALS strives to be respectful and considerate of all employees; and ensure that all notice requirements are appropriately honoured when separations occurs. However, this information is required to be kept confidential. We sincerely appreciate your comments as they serve to remind us the sensitive nature surrounding staffing practices and to be continually mindful of the impact of these decisions on the employee group.
1.0
Apr 17, 2018

Senior Analyst

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Flexi-time working hours is the only positive. Decent experience for recent graduates.

Cons

High staff turnover. Employees are not valued. Very low salary. No bonuses/rewards. High throughput of work for very less reward.

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ALS Global Response
8y
Thank you for providing feedback and we regret that you felt discontent with your wages and workload. ALS endeavours to pay market rates for the type of work our employees do by completing annual reviews that take into account inflation changes and that benchmark to the location the facility is in. If you would like to provide further details about your pay situation so we can look into pay equity in your specific region, please confidentially email the Corporate HR Management team at HR.Enquiries@alsglobal.com. Our goal is to ensure fair wages are paid to all our valued staff, in addition to company benefits and training opportunities so your further insight will help us improve in this area.
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