ADT reviews

3.0

43% would recommend to a friend

(5,209 total reviews)
avatar

Jim DeVries

47% approve of CEO

36% positive business outlook

ADT has an employee rating of 3.0 out of 5 stars, based on 5,209 company reviews on Glassdoor which indicates that most employees have an average working experience there. The ADT employee rating is in line with the average (within 1 standard deviation) for employers within the Administración y consultoría industry (3.7 stars).

Reviews by job title

5K reviews
2.0
May 9, 2025

Quiet firing

Recommend
CEO approval
Business Outlook

Pros

Used to be a good job with work life balance and with work ethic you could make a decent living

Cons

The company is clearly taking steps to make this role nearly impossible to survive, company appointments have disappeared with no replacement and no change in pay structure (commission only) experienced guys are falling off left and right and there in a panic sale like attitude towards hiring, literally anyone with a car they will hire. They don't last 2 months and the viscous cycle continues. Office morale is depressing. Company has shifted outside sales to having installers sell now. Shady practices are happening internally like equipment being installed customers don't need or are unaware of what they are being charged, information like this gets passed to management and swept under the rug. In conclusion the ship is sinking to prop up metrics to appease shareholders while the company is actually crumbling, Customers can't wait to get away from ADT

4.0
May 8, 2025
Recommend
CEO approval
Business Outlook

Pros

Can get your foot in the door with the low voltage community.

Cons

If there is no jobs available you are not making money.

5.0
May 7, 2025
Recommend
CEO approval
Business Outlook

Pros

The Sales Training Team was stellar. The work was interesting. I have had both good and bad managers in my time there but there is lots of room to advance and many opportunities.

Cons

ADT is a publicly traded company and I was hit by layoffs that had nothing to do with performance.

Viewing 229 - 231 of 5,209 Reviews

Glassdoor has 5,659 ADT reviews submitted anonymously by ADT employees. Read employee reviews and ratings on Glassdoor to decide if ADT is right for you.