ADT reviews

3.0

43% would recommend to a friend

(5,199 total reviews)
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Jim DeVries

49% approve of CEO

37% positive business outlook

ADT has an employee rating of 3.0 out of 5 stars, based on 5,199 company reviews on Glassdoor which indicates that most employees have an average working experience there. The ADT employee rating is in line with the average (within 1 standard deviation) for employers within the Administración y consultoría industry (3.7 stars).

Reviews by job title

5K reviews
2.0
Mar 1, 2017
Recommend
CEO approval
Business Outlook

Pros

Health benefits, healthy rewards, the on site cafeteria is really good.

Cons

Management. Okay, I quit in 2015 but it still bothers me how I was treated and I make sure that I let EVERYONE know what happened to me while I was there. I started this job and I loved it, I learned quickly and I was very good at my job. I was always in 1st or second place for my stats, never had a customer complaint. My partner at the time was hired as well because one of their parents worked there so it was easy for them to get a job (it's all about who you know) long story short, I was admitted to the hospital for a week and I had to go on FMLA, per my doctor because it was not safe for me to be there or around my now ex partner. I brought in all of the correct documents, my doctor actually spoke to HR. Everything was good on the HR front. When I came back after a month, the managers bullied me out of my job. Their exact words about my ex partner who put me in the hospital was "they aren't going anywhere so maybe this isn't the job for you, maybe you should resign" they would take me in an office almost everyday and say that to me. Instead of just keeping the person away from me. They were friends with my ex partners parent so they were essentially bulling me out of a job, to please their friend. One of them wasn't my manager, it was the parents manager. They ganged up on me and bullied me out of a job. After, all of the personal things I was going through, I couldn't handle another second of negativity at work when I went there and gave my all, so I never returned.

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ADT Response
9y
Thank you for your review, as we take these reviews very seriously. We are very sorry for your experience. We try to provide our employees with a comfortable and productive atmosphere where no one feels they are treated unfairly. Please send us an email at recruiting@ADT.com with your name/location and problem description as we would like to try and be of further assistance.
5.0
Aug 21, 2015
Recommend
CEO approval
Business Outlook

Pros

Small Business Sales Representatives have flexibility. Yes there is a regular work week and work hours, but reps are out meeting business owners most of the time.

Cons

As with all sales professionals, you will be generating and developing most of your own leads rather than just taking orders.

1.0
May 4, 2015

Every animal for himself at this zoo

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Good salary - Good benefits - Free popcorn on Thursdays - Subsidized Starbucks - You can do anything you want with little repercussions. Everyone is too busy trying to make other people look bad to actually accomplish anything.

Cons

- The executive group are a gathering of unsupervised children. Calling them an executive leadership team is a good laugh. They are not a team. A team works together to achieve results. Instead, the executive group stomp on each other to get ahead. Which in turn transcends down through out the company. My immediate supervisor is too busy trying to get herself promoted instead of working with others. - Lunch is 50% off at HQ. Which means the highest paid people in the organization gets a subsidized lunch. No other office does. - HQ looks nice. But some offices look like dumps. Not enough chairs. Broken furniture.

Viewing 19 - 21 of 5,199 Reviews

Glassdoor has 5,648 ADT reviews submitted anonymously by ADT employees. Read employee reviews and ratings on Glassdoor to decide if ADT is right for you.